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The Impact of Interpersonal Accuracy on Behavioral Outcomes

M. Schmid Mast,Judith A. Hall

Published 2018 in Current Directions in Psychological Science

ABSTRACT

Interpersonal accuracy, the ability to correctly assess other people’s states or traits, has been studied for over 60 years, and many correlates have been uncovered. Furthermore, theorists routinely propose that having this kind of skill matters for social and workplace outcomes. However, much of the empirical work concerned with interpersonal accuracy does not directly address real-life outcomes for people who have, or lack, this skill. The present article summarizes literature pointing to behavioral correlates of interpersonal accuracy and illustrates when and why interpersonal accuracy is related to favorable interaction outcomes. There seems to be no specific behavior associated with high interpersonal accuracy. Instead, interpersonal accuracy seems to foster behavioral adaptability, the ability to change one’s behavior to match the expectations of the social interaction partner. This behavioral adaptability might be responsible for the positive interaction outcomes related to interpersonal accuracy. We illustrate the mechanism and boundary conditions underlying and framing how interpersonal accuracy affects interaction outcomes and discuss future directions in research on interpersonal accuracy.

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