This research investigates how firms can actively manage consumer-generated reviews in the form of highlighting authentic reviews on review platforms. While highlighting a positive review is expect...
Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews
Cheng Yi,Z. Jiang,Xiuping Li,Xianghua Lu
Published 2019 in Information systems research
ABSTRACT
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- Publication year
2019
- Venue
Information systems research
- Publication date
2019-07-19
- Fields of study
Business, Computer Science
- Identifiers
- External record
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Semantic Scholar
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