Using a Mixed Model to Evaluate Job Satisfaction in High-Tech Industries

R&D professionals are the impetus behind technological innovation, and their competitiveness and capability drive the growth of a company. However, high-tech industries have a chronic shortage of such indispensable professionals. Accordingly, reducing R&D personnel turnover has become a major human resource management challenge facing innovative companies. This study combined importance–performance analysis (IPA) with the decision-making trial and evaluation laboratory (DEMATEL) method to propose an IPA–DEMATEL model. Establishing this model involved three steps. First, an IPA was conducted to measure the importance of and satisfaction gained from job satisfaction criteria. Second, the DEMATEL method was used to determine the causal relationships of and interactive influence among the criteria. Third, a criteria model was constructed to evaluate job satisfaction of high-tech R&D personnel. On the basis of the findings, managerial suggestions are proposed.

• Publication year

  2016

• Venue

  PLoS ONE

• Publication date

  2016-05-03

• Fields of study

  Medicine, Business, Engineering

• Identifiers
  DOI 10.1371/journal.pone.0154071PMID 27139697PMCID 4854457
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar, PubMed

• No claims are published for this paper.

• No concepts are published for this paper.

• Using the Fuzzy DEMATEL to Determine Environmental Performance: A Case of Printed Circuit Board Industry in Taiwan

  2015cited by this paper
• Discussing measurement criteria and competitive strategies of green suppliers from a green law perspective

  2015cited by this paper
• Sine-modulated wavelength-independent full-range complex spectral optical coherence tomography with an ultra-broadband light source

  2015cited by this paper
• An empirical research on management innovation of high-technology manufacturers

  2015cited by this paper
• Grey system theory and fuzzy time series forecasting for the growth of green electronic materials

  2014cited by this paper
• Development of a Continuous Usage Model for the Adoption and Continuous Usage of a Smartphone

  2013cited by this paper
• A VIKOR technique based on DEMATEL and ANP for information security risk control assessment

  2013cited by this paper
• Determinants of job satisfaction for salaried and self-employed professionals in Finland

  2013cited by this paper
• The effect of autonomy, training opportunities, age and salaries on job satisfaction in the South East Asian retail petroleum industry

  2013cited by this paper
• EXAMINING HOW MANUFACTURING CORPORATIONS WIN ORDERS

  2013cited by this paper
• A hybrid genetic algorithm and tabu search for a multi-objective dynamic job shop scheduling problem

  2013cited by this paper
• Human economy and social policy

  2013cited by this paper
• Scarred from the past or afraid of the future? Unemployment and job satisfaction across European labour markets

  2013cited by this paper
• A divide and conquer-based greedy search for two-machine no-wait job shop problems with makespan minimisation

  2012cited by this paper
• Understanding User Satisfaction With Instant Messaging: An Empirical Survey Study

  2012cited by this paper
• Forgetting and remembering alienation theory

  2011cited by this paper
• Analysis of adopting an integrated decision making trial and evaluation laboratory on a technology acceptance model

  2010cited by this paper
• Stakeholder perspective on urban transport system service quality

  2010cited by this paper
• Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

  2010cited by this paper
• Evaluating performance criteria of Employment Service Outreach Program personnel by DEMATEL method

  2010cited by this paper
• Identification of a threshold value for the DEMATEL method using the maximum mean de-entropy algorithm to find critical services provided by a semiconductor intellectual property mall

  2009cited by this paper
• Evaluating intertwined effects in e-learning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL

  2007cited by this paper
• Service quality in higher education: The role of student expectations

  2007cited by this paper
• Importance-Performance Analysis

  1977cited by this paper
• [Motivation for work].

  1975cited by this paper
• Perceptions of the world problematique: communication procedure, communicating with those bearing collective responsibility

  1973cited by this paper
• Work and motivation

  1964cited by this paper

• The impact of gender equality on job satisfaction: the case of Social Security Corporation – Jordan

  2025cites this paper
• Right To Shelter: A Technological Perspective in Smart Homes Through Virtual Reality

  2023cites this paper
• Research on the Impact of Information Security Certification and Concealment on Financial Performance: Impact of ISO 27001 and Concealment on Performance

  2022cites this paper
• An Exploratory Case Study on the Effects of E-Service Quality on Student Satisfaction and Retention

  2022cites this paper
• Application of a Hybrid Multi-Criterion Decision-Making Model for Evaluation and Improvement of Nurses' Job Satisfaction

  2022cites this paper
• Application and Development of Nano Material Technology in Archives Protection Technology

  2022cites this paper
• Dynamics of Pertinent Project Delay Variables in the Thai Construction Sector: Mathematical Analysis

  2022cites this paper
• Why Organizations Fail in Implementing Enterprise Architecture Initiatives?

  2022cites this paper
• Talking about the Innovative Application of Big Data in Enterprise Human Resources Performance Management

  2022cites this paper
• Construction of Preschool Education Resources under the Internet+ Background

  2022cites this paper
• Impact of Construction Delay-Controlling Parameters on Project Schedule: DEMATEL-System Dynamics Modeling Approach

  2022cites this paper
• A hybrid multi‐criteria decision‐making approach to evaluate interrelationships and impacts of supply chain performance factors on pharmaceutical industry

  2022cites this paper
• An Empirical Study on Discussion and Evaluation of Green University

  2021cites this paper
• RETRACTED: Research on innovation and entrepreneurship competency evaluation of teachers in industry-oriented higher vocational colleges

  2021cites this paper
• Intelligent Communication Management Terminal in the Construction of Human Resource Management Mode

  2021cites this paper
• New Model Construction of Enterprise Information Resource Management under e-Commerce

  2021cites this paper
• Research on the Impact of University Innovation and Entrepreneurship Education on University Students’ Entrepreneurship Willingness Based on Virtual Reality Technology

  2021cites this paper
• Human Resource Management of Internet Enterprises Based on Big Data Mobile Information System

  2021cites this paper
• Research on Classroom Teaching Evaluation and Instruction System Based on GIS Mobile Terminal

  2021cites this paper
• Corporate Leadership Strategy Management Based on Entropy Coupling Algorithm

  2021cites this paper
• Method of text mining based on fuzzy logic and neural network in hotel management

  2021cites this paper
• Exploring Green Hotel Competitive Strategies by Using the Hybrid Method for Complex Data Analysis

  2021cites this paper
• RETRACTED: Applied research of VR technology in physical education

  2021cites this paper
• Teaching practice of architectural decoration engineering technology specialty in higher vocational colleges based on the school-enterprise cooperation education model based on fuzzy algorithm

  2021cites this paper
• Remanufacturing system reliability analysis based on the uncertainty of part quality

  2021cites this paper
• Transformation of Scientific and Technical Personnel Management System As a Key Factor for the Improvement of Hi-Tech Aerospace Company

  2020cites this paper
• Critical factors to environment management in a closed loop supply chain

  2020cites this paper
• Service Quality Measurement and Competition Strategy Analysis of Online Shopping Chia-Huei Wu A Markov Model for Production and Maintenance Decision Mohammad Saber Fallahnezhad Alie Ranjbar Faeze Zahmatkesh Sredorahi Determining Benchmarks for Cargo Throughput Performances of Privatized Seaports in

  2020cites this paper
• Study of assessment method based on coupling factor of casualty in earthquake disasters in Guangdong area

  2020cites this paper
• A Revised IPA Method－Combined with Composite Importance and DEMATEL

  2020cites this paper
• Optimal Pricing Strategy of Electric Vehicle Charging Station for Promoting Green Behavior Based on Time and Space Dimensions

  2020cites this paper
• Enterprise human resource management index based on fuzzy system

  2020cites this paper
• Smart home R&D system based on virtual reality

  2020cites this paper
• RETRACTED: Bank customer loyalty under the background of internet finance and multimedia technology

  2020cites this paper
• Real time evaluation algorithm of human motion in tennis training robot

  2020cites this paper
• Using the Dematel Model for the FMEA Risk Analysis

  2019cites this paper
• Service Quality Measurement and Competition Strategy Analysis of Online Shopping

  2019cites this paper
• An Empirical Study on Consumer Experience and Quality of Green Tourism

  2019cites this paper
• Using the DEMATEL model to expose core causal items of LibQUAL for improving library service quality: from the perspective of big data

  2019cites this paper
• Critical Success Factors for Humanitarian Supply Chain Management: A Grey DEMATEL Approach

  2019cites this paper
• A Study on the Evaluation of Green Production in Manufacturing Enterprises

  2019cites this paper
• Exploring critical factors of green business failure based on Grey-Decision Making Trial and Evaluation Laboratory (DEMATEL)

  2019cites this paper
• The Relationship between Leader Member Exchange and Teacher Job Satisfaction

  2019cites this paper
• An empirical study on solving an integrated production and distribution problem with a hybrid strategy

  2018cites this paper
• A Research on the Competitive Strategy of the Solar Photovoltaic Industry—With the View of Taiwan’s Renewable Energy Law

  2018cites this paper
• Influencia del sueldo recibido en la satisfacción laboral y en el cumplimiento de las actividades asignadas a los trabajadores

  2018cites this paper
• Using DEMATEL-Based ANP Model to Measure the Successful Factors of E-Commerce

  2018cites this paper
• DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications

  2018cites this paper
• Discussion of the Competitive Performance and Competitive Strategies of Solar PV Manufacturers

  2018cites this paper
• The Development Evaluation of Economic Zones in China

  2018cites this paper
• An Empirical Study on Low-Carbon: Human Resources Performance Evaluation

  2018cites this paper
• Discussion on the Quality of Green Tourism Services from the Viewpoint of Tourism Laws

  2017cites this paper
• Combining FMEA with DEMATEL models to solve production process problems

  2017cites this paper
• Empirical research on Kano’s model and customer satisfaction

  2017cites this paper
• An empirical research on relationships between subjective judgement, technology acceptance tendency and knowledge transfer

  2017cites this paper
• Assessing the Ability of Banks to Manage the Credit Risks of Their Enterprise Customers-From the Perspectives of Banking Act and Banking Supervision Law

  2017cites this paper
• Measurement of Online Shopping Service Quality: From the Perspective of E-Commerce Law

  2017cites this paper
• A Performance Evaluation Study of Human Resources in Low-Carbon Logistics Enterprises

  2017cites this paper
• Applying the Mahalanobis–Taguchi System to Improve Tablet PC Production Processes

  2017cites this paper
• Study on the Service Performance and Service Quality of Online Banking

  2017cites this paper
• Empirical Research on the Core Factors of Green Logistics Development

  2017cites this paper
• Performance Measurement of Banking Supervision: From the Perspective of Banking Supervision Law

  2017cites this paper
• Marine Ecological Environment Management Based on Ecological Compensation Mechanisms

  2016cites this paper
• An empirical research on evaluating banks’ credit assessment of corporate customers

  2016cites this paper
• Exploring the Service Quality Assessment and Competition Strategy of Online Shopping Website

  2016cites this paper
• Ecotourism Quality Attributes and Competitive Strategies

  2016cites this paper
• Exploring key factors in online shopping with a hybrid model

  2016cites this paper
• Service Quality and Competitive Strategies in Online Banking

  2016cites this paper
• An empirical research on customer satisfaction study: a consideration of different levels of performance

  2016cites this paper
• Using a Mixed Model to Explore Evaluation Criteria for Bank Supervision: A Banking Supervision Law Perspective

  2016cites this paper