A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty

No abstract is available for this paper.

• Publication year

  2021

• Venue

  European Journal of Operational Research

• Publication date

  2021-01-07

• Fields of study

  Business, Engineering, Computer Science

• Identifiers
  DOI 10.1016/J.EJOR.2020.12.049
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

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