Using quality function deployment to capture the voice of the customer and translate it into the voice of the provider.

No abstract is available for this paper.

• Publication year

  1999

• Venue

  The Joint Commission Journal on Quality Improvement

• Publication date

  1999-06-01

• Fields of study

  Medicine, Business

• Identifiers
  DOI 10.1016/S1070-3241(16)30446-1PMID 10367267
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar, PubMed

• No claims are published for this paper.

• No concepts are published for this paper.

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