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Standardizing Reporting of Participant Compensation in HCI: A Systematic Literature Review and Recommendations for the Field

Jessica A. Pater,Amanda Coupe,Rachel Pfafman,Chanda Phelan,Tammy R Toscos,Maia L. Jacobs

Published 2021 in International Conference on Human Factors in Computing Systems

ABSTRACT

The user study is a fundamental method used in HCI. In designing user studies, we often use compensation strategies to incentivize recruitment. However, compensation can also lead to ethical issues, such as coercion. The CHI community has yet to establish best practices for participant compensation. Through a systematic review of manuscripts at CHI and other associated publication venues, we found high levels of variation in the compensation strategies used within the community and how we report on this aspect of the study methods. A qualitative analysis of justifications offered for compensation sheds light into how some researchers are currently contextualizing this practice. This paper provides a description of current compensation strategies and information that can inform the design of compensation strategies in future studies. The findings may be helpful to generate productive discourse in the HCI community towards the development of best practices for participant compensation in user studies.

PUBLICATION RECORD

  • Publication year

    2021

  • Venue

    International Conference on Human Factors in Computing Systems

  • Publication date

    2021-05-06

  • Fields of study

    Computer Science

  • Identifiers
    DOI 10.1145/3411764.3445734
  • External record

    Open on Semantic Scholar

  • Source metadata

    Semantic Scholar

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