Health Care Delivery Meets Hospitality: A Pilot Study in Radiology.

No abstract is available for this paper.

• Publication year

  2015

• Venue

  Journal of the American College of Radiology

• Publication date

  2015-06-01

• Fields of study

  Medicine, Business

• Identifiers
  DOI 10.1016/j.jacr.2014.10.008PMID 25533732
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar, PubMed

• No claims are published for this paper.

• No concepts are published for this paper.

• Finding the Heart of [Hospital]ity: Patient Satisfaction and the Healthcare Experience

  2014cited by this paper
• Patient centred care in diabetology: an Islamic perspective from Iran

  2013cited by this paper
• Patient-centered care in diabetology: From eminence-based, to evidence-based, to end user-based medicine

  2012cited by this paper
• Hospitality in hospitals

  2008cited by this paper
• Growing negative services

  2006cited by this paper
• Identifying determinants of success in development of new high‐contact services

  2006cited by this paper
• The new customer‐centred business model for the hospitality industry

  2006cited by this paper
• Nurse Burnout and Patient Satisfaction

  2004cited by this paper
• The Effects of Physician Empathy on Patient Satisfaction and Compliance

  2004cited by this paper
• Association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease

  2003cited by this paper
• Clueing in customers.

  2003cited by this paper
• Brave New Brain: Conquering Mental Illness in the Era of the Genome

  2001cited by this paper
• Services Marketing: Integrating Customer Focus Across the Firm

  1996cited by this paper
• What is hospitality

  1995cited by this paper
• Cancer patient satisfaction with care

  1990cited by this paper
• The concept of hospitality and an evaluation of its applicability to the experience of hospital patients

  1990cited by this paper
• Patient satisfaction as an indicator of quality care.

  1988cited by this paper
• An improved preference data collection method: Balanced incomplete block designs

  1987cited by this paper
• Marketing: The Core

  1986cited by this paper
• Patient satisfaction in primary health care: a literature review and analysis.

  1983cited by this paper

• Boosting patient satisfaction in cross-border reproductive care through hospitality and communication

  2026cites this paper
• THE ROLE OF HOSPITALITY TO IMPROVE THE PATIENT EXPERIENCE IN HOSPITAL : A SCOPING REVIEW

  2024cites this paper
• Research on Public Space Area Indicators of Physical Examination Centers

  2024cites this paper
• A Survey of Patient Experience During Molecular Breast Imaging

  2024cites this paper
• Patient-centered radiology: a roadmap for outpatient imaging

  2023cites this paper
• Hospitality as the bridge: advancing transformative service research towards human flourishing

  2023cites this paper
• Rethinking the role of hospitality in society: the HOST model

  2023cites this paper
• Using a human-centered, mixed methods approach to understand the patient waiting experience and its impact on medically underserved populations

  2022cites this paper
• Using Architectural Mapping to Understand Behavior and Space Utilization in a Surgical Waiting Room of a Safety Net Hospital

  2022cites this paper
• Expanding the Curriculum in a School of Public Health

  2021cites this paper
• Chesterton, Lorna and Stephens, Melanie and Clark, Andrew and Ahmed, Anya (2019)A systematic literature review of the patient hotel model. Disabil-

  2020cites this paper
• The approach to improving patient experience at children’s hospitals: a primer for pediatric radiologists

  2020cites this paper
• Leadership Perceptions and Practices of Hospitality in Senior Care

  2020cites this paper
• Restorative Servicescapes in Health Care: Examining the Influence of Hotel-Like Attributes on Patient Well-Being

  2020cites this paper
• Medical Tourism Destination Image and its Relationship with the Intention to Revisit: A Study of Chinese Medical Tourists in Malaysia

  2020cites this paper
• Visioning a hospitality-oriented patient experience (HOPE) framework in health care

  2020cites this paper
• Improving Patient Experience in Radiology: Impact of a Multifaceted Intervention on National Ranking.

  2019cites this paper
• Patientenzufriedenheit beim niedergelassenen Radiologen

  2019cites this paper
• Psychometric Validation of a Nonproprietary Survey of Patient Satisfaction for Use in Outpatient Radiology Centers.

  2019cites this paper
• Satisfaction with hospital care in older patients with colorectal cancer, the importance of a warm welcome.

  2019cites this paper
• Quality Assurance in Interventional Radiology: Intra-procedural Care

  2019cites this paper
• Radiologist-Patient Communication: Current Practices and Barriers to Communication in Breast Imaging.

  2019cites this paper
• Optimizing the Patient Experience during Breast Biopsy.

  2019cites this paper
• Joint effect of service recovery types and times on customer satisfaction in lodging

  2019cites this paper
• A systematic literature review of the patient hotel model

  2019cites this paper
• Quality Assurance in Interventional Radiology: Preprocedural Care

  2019cites this paper
• Luxury patient experience (LPX): review, conceptualization, and future research directions

  2018cites this paper
• Hotel-like hospital rooms’ impact on patient well-being and willingness to pay

  2018cites this paper
• The influence of hospitable design and service on patient responses

  2018cites this paper
• Creating a Radiology Quality and Safety Program: Principles and Pitfalls.

  2018cites this paper
• Radiologists Are Actually Well Positioned to Innovate in Patient Experience.

  2017cites this paper
• Electronic Kiosks for Patient Satisfaction Survey in Radiology.

  2017cites this paper
• Hospitality healthscapes: A conjoint analysis approach to understanding patient responses to hotel-like hospital rooms

  2017cites this paper
• A Review on Future Directions in Hospital Spatial Designs with a Focus on Patient Experience

  2017cites this paper
• Measuring and improving the patient experience in radiology

  2017cites this paper
• A Patient-Centered Radiology Quality Process Map: Opportunities and Solutions.

  2016cites this paper
• Consumer Perception of Inpatient Medical Services

  2016cites this paper
• Using Quality Improvement Methods to Improve Patient Experience.

  2016cites this paper
• An Asynchronous Online Collaboration Between Radiologists and Patients: Harnessing the Power of Informatics to Design the Ideal Patient Portal.

  2016cites this paper