Workforce management in omnichannel service centers with heterogeneous channel response urgencies

No abstract is available for this paper.

• Publication year

  2018

• Venue

  Decision Support Systems

• Publication date

  Unknown publication date

• Fields of study

  Business, Computer Science

• Identifiers
  DOI 10.1016/j.dss.2017.10.008
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

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