This paper presents a methodology to apply speech technology for compensating sensory, motor, cognitive and affective usage difficulties. It distinguishes (1) an analysis of accessibility and technological issues for the identification of context-dependent user needs and corresponding opportunities to include speech in multimodal user interfaces, and (2) an iterative generate-and-test process to refine the interface prototype and its design rationale. Best practices show that such inclusion of speech technology, although still imperfect in itself, can enhance both the functional and affective information and communication technology-experiences of specific user groups, such as persons with reading difficulties, hearing-impaired, intellectually disabled, children and older adults.
Attuning speech-enabled interfaces to user and context for inclusive design: technology, methodology and practice
Mark Antonius Neerincx,A. Cremers,J. Kessens,D. V. Leeuwen,K. Truong
Published 2009 in Universal Access in the Information Society
ABSTRACT
PUBLICATION RECORD
- Publication year
2009
- Venue
Universal Access in the Information Society
- Publication date
2009-05-26
- Fields of study
Computer Science, Engineering, Education
- Identifiers
- External record
- Source metadata
Semantic Scholar
CITATION MAP
EXTRACTION MAP
CLAIMS
CONCEPTS
- accessibility and technological issues
Accessibility barriers and technical constraints considered when evaluating how a system can support diverse users.
Aliases: accessibility issues, technological issues
- context-dependent user needs
User requirements that vary with the interaction situation, task, and personal abilities in a specific context.
Aliases: user needs
- functional and affective ict experiences
Practical and emotional aspects of information and communication technology use that shape user experience.
Aliases: ICT experiences
- inclusive design
A design approach aimed at making systems usable for people with a wide range of abilities and needs.
Aliases: inclusive interface design
- iterative generate-and-test process
A repeated design workflow that generates interface ideas and tests them to refine the solution.
Aliases: generate-and-test
- multimodal user interfaces
User interfaces that combine speech with other interaction modes such as visual or manual input and output.
Aliases: multimodal interfaces
- speech technology
Speech-based input, output, or interaction technology used to support communication and accessibility in interfaces.
Aliases: speech-enabled interfaces, speech
- user groups with usage difficulties
Populations mentioned in the abstract that experience sensory, motor, cognitive, or affective difficulties when using technology.
Aliases: specific user groups
REFERENCES
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CITED BY
Showing 1-29 of 29 citing papers · Page 1 of 1