Usefulness and Satisfaction With the ERP Systems in BiH Companies

The mail goal of this paper is to research usefulness and satisfaction with the ERP (Enterprise Resource Planning) system from the end users' point of view in companies in Bosnia and Herzegovina (BiH). The research was conducted using a questionnaire, prepared on the findings from the literature. The data were statistically analysed in accordance with the research objectives. The results show that there is a significant difference in user satisfaction with ERP regard to numbers of modules in ERP. Research shows that end users in participated companies are relatively satisfied with their ERP solutions and consider them useful for business, but improvements are still possible.

• Publication year

  2022

• Venue

  Int. J. E Serv. Mob. Appl.

• Publication date

  2022-01-01

• Fields of study

  Business, Computer Science

• Identifiers
  DOI 10.4018/ijesma.296582
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

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