AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems

Smart Product–Service Systems (S-PSS) represent an innovative business model that integrates intelligent products with advanced digital capabilities and corresponding e-services. The user experience (UX) within an S-PSS is heavily influenced by the customization of services and customer empowerment. However, conventional UX analysis primarily focuses on the design stage and may not adequately respond to the evolving user needs during the usage stage and how to exploit the data surrounding the use of S-PSS. To overcome these limitations, this article introduces a practical framework for developing Adaptive User Interfaces within S-PSS. This framework integrates ontologies and Context-aware recommendation systems, with user interactions serving as the primary data source, facilitating the development of adaptive user interfaces. One of the main contributions of this work lies on the integration of various components to achieve the creation of Adaptive User Interfaces for digital services. A case study of a smart device app is presented, to demonstrate the practical implementation of the framework, with a hands-on development approach, considering technological aspects and utilizing appropriate tools. The results of the evaluation of the recommendation engine show that using a context-aware approach improves the precision of recommendations. Furthermore, pragmatic aspects of UX, such as usefulness and system efficiency, are evaluated with participants with an overall positive impact on the use of the smart device.

• Publication year

  2024

• Venue

  User modeling and user-adapted interaction

• Publication date

  2024-08-12

• Fields of study

  Computer Science, Engineering

• Identifiers
  DOI 10.1007/s11257-024-09414-0
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• A conceptual framework for context-driven self-adaptive intelligent user interface based on Android

  2024cited by this paper
• Context-aware workflow management for smart manufacturing: A literature review of semantic web-based approaches

  2023cited by this paper
• Structured dataset of human-machine interactions enabling adaptive user interfaces

  2023cited by this paper
• A context-aware smart product-service system development approach and application case

  2023cited by this paper
• A value-based view of the smart PSS adoption: a study of smart kitchen appliances

  2023cited by this paper
• An innovation service system and personalized recommendation for customer-product interaction life cycle in smart product service system

  2023cited by this paper
• A machine learning-based iterative design approach to automate user satisfaction degree prediction in smart product-service system

  2022cited by this paper
• Intelligent User Interfaces and Their Evaluation: A Systematic Mapping Study

  2022cited by this paper
• Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design

  2022cited by this paper
• Collaborative filtering recommender systems taxonomy

  2022cited by this paper
• Physical education system and training framework based on human–computer interaction for augmentative and alternative communication

  2022cited by this paper
• HowDIY: Towards Meta-Design Tools to Support Anyone to 3D Print Anywhere

  2021cited by this paper
• A hypergraph-based approach for context-aware smart product-service system configuration

  2021cited by this paper
• A context-aware concept evaluation approach based on user experiences for smart product-service systems design iteration

  2021cited by this paper
• A TRIZ-based product-service design approach for developing innovative products

  2021cited by this paper
• Model-based intelligent user interface adaptation: challenges and future directions

  2021cited by this paper
• A Hybrid Knowledge-Based Recommender for Product-Service Systems Mass Customization

  2021cited by this paper
• Adaptive user interfaces and universal usability through plasticity of user interface design

  2021cited by this paper
• Developing a personalized recommendation system in a smart product service system based on unsupervised learning model

  2021cited by this paper
• Serendipity in Recommender Systems: A Systematic Literature Review

  2021cited by this paper
• Artificial Intelligence for Modeling Complex Systems: Taming the Complexity of Expert Models to Improve Decision Making

  2021cited by this paper
• A holistic relook at engineering design methodologies for smart product-service systems development

  2020cited by this paper
• Integrated model-driven development of self-adaptive user interfaces

  2020cited by this paper
• What is "intelligent" in intelligent user interfaces?: a meta-analysis of 25 years of IUI

  2020cited by this paper
• A Knowledge Graph-Aided Concept–Knowledge Approach for Evolutionary Smart Product–Service System Development

  2020cited by this paper
• Context Aware Recommendation Systems: A review of the state of the art techniques

  2020cited by this paper
• Towards the Design of Context-Aware Adaptive User Interfaces to Minimize Drivers' Distractions

  2020cited by this paper
• Digital technologies in product-service systems: a literature review and a research agenda

  2020cited by this paper
• Modeling intent and destination prediction within a Bayesian framework: Predictive touch as a usecase

  2020cited by this paper
• A novel data-driven graph-based requirement elicitation framework in the smart product-service system context

  2019cited by this paper
• Development process for intelligent user interfaces: an initial approach

  2019cited by this paper
• A graph-based context-aware requirement elicitation approach in smart product-service systems

  2019cited by this paper
• Progress in context-aware recommender systems - An overview

  2019cited by this paper
• SAM: a modular framework for self-adapting web menus

  2019cited by this paper
• A Scenario Interaction-centered Conceptual Information Model for UX Design of User-oriented Product-service System

  2019cited by this paper
• Latent error prediction and fault localization for microservice applications by learning from system trace logs

  2019cited by this paper
• A survey of smart product-service systems: Key aspects, challenges and future perspectives

  2019cited by this paper
• Does the GDPR Enhance Consumers’ Control over Personal Data? An Analysis from a Behavioural Perspective

  2018cited by this paper
• Model-based adaptive user interface based on context and user experience evaluation

  2018cited by this paper
• A Lean PSS design and evaluation framework supported by KPI monitoring and context sensitivity tools

  2018cited by this paper
• A perspective on value co-creation-oriented framework for smart product-service system

  2018cited by this paper
• SOSA: A Lightweight Ontology for Sensors, Observations, Samples, and Actuators

  2018cited by this paper
• Capturing Human Sequence-Learning Abilities in Configuration Design Tasks through Markov Chains

  2017cited by this paper
• Context-based infomobility system for cultural heritage recommendation: Tourist Assistant—TAIS

  2017cited by this paper
• A hybrid knowledge-based recommender system for e-learning based on ontology and sequential pattern mining

  2017cited by this paper
• Adapt-UI: an IDE supporting model-driven development of self-adaptive UIs

  2017cited by this paper
• New Perspectives for Generating Smart PSS Solutions – Life Cycle, Methodologies and Transformation

  2017cited by this paper
• Methodology of Affective Intervention Design for Intelligent Systems

  2016cited by this paper
• Visual Menu Techniques

  2016cited by this paper
• Hybrid reality-based user experience and evaluation of a context-aware smart home

  2016cited by this paper
• UNISON framework of data-driven innovation for extracting user experience of product design of wearable devices

  2016cited by this paper
• Measurable Decision Making with GSR and Pupillary Analysis for Intelligent User Interface

  2015cited by this paper
• FlyLoop: a micro framework for rapid development of physiological computing systems

  2015cited by this paper
• A Novel Smart Object-Driven UI Generation Approach for Mobile Devices in the Internet of Things

  2015cited by this paper
• Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic

  2014cited by this paper
• A user-centric evaluation framework for recommender systems

  2011cited by this paper
• Design guidelines for effective recommender system interfaces based on a usability criteria conceptual model: results from a college student population

  2010cited by this paper
• Unifying explicit and implicit feedback for collaborative filtering

  2010cited by this paper
• Simple time-biased KNN-based recommendations

  2010cited by this paper
• Evaluating collaborative filtering recommender systems

  2004cited by this paper
• Dynamic versus static menus: an exploratory comparison

  1989cited by this paper
• Computers In Industry

  1977cited by this paper

• A holistic performance evaluation framework of enterprise product service innovation based on intelligent collaborative

  2026cites this paper
• Human-centric AI: transforming service ecosystems for inclusivity and excellence in resource-constrained contexts

  2026cites this paper
• Research on Visually Adaptive Interface Color of Intelligent Guidance Based on Group’s Behavior-Emotion Consensus

  2026cites this paper
• Adaptive GUI Customizations to Enhance User Experience

  2026cites this paper
• How Startups Can Decode Shifting Consumer Preferences in the Digital Era: Leveraging Behavioral Insights for Agile Business Model Innovation

  2025cites this paper
• ConfigBindX: A Configuration-Driven Framework for Binding Data in Cloud Digital Experience (DX) Portals

  2025cites this paper
• Personalização de Interfaces Adaptativas Baseada em Análise de Dados do Usuário: Uma Revisão Sistemática

  2025influential citation
• A Protocol for Human-Centric Adaptive User Interfaces: From Static Interaction to Behaviour-Driven Adaptation

  2025cites this paper
• Evaluation of Chat Generative AI Usage: What Influences Users' Intention to Continue Using It?

  2025cites this paper
• Intelligent E-Governance Powered by Semantic Web and AI-Driven Personalization

  2025cites this paper