To remain living independently, many older and disabled adults rely on homecare workers, though workforce shortages and turnover can hinder access to care. The Veterans Health Administration piloted a Technology Enabled Respite Homecare Model allowing Veterans to select their homecare aide in collaboration with a coordinating agency to expand access to services. We used a convergent mixed method design, surveying Veterans (n = 97) and homecare aides (n = 110) and conducting qualitative interviews with staff (n = 8). Forty-four percent more Veterans accessed in-home care after enrollment compared to before and satisfaction was high (8.6 out of 10). Homecare aides were also satisfied (8.0 out of 10) and reported receiving $3.11 higher hourly compensation. Staff found no major changes to workflow but suggested nursing oversight, staff education, and communication coordination to improve implementation. Overall, this pilot increased Veteran access to in-home care, demonstrating one approach to filling gaps in unmet needs for older adults.
Empowering Older Veterans Through Self-Directed Care: A Mixed Methods Evaluation of a Technology Enabled Respite Homecare Model Pilot.
M. Harris-Gersten,Emily Franzosa,K. Decosimo,Sara Webb,Livia Anderson,Kaileigh G. Byrd,Amy Webster,Matthew Tucker,Leah Christensen,Jennifer McKenzie,Daniel Schoeps,Courtney H Van Houtven
Published 2025 in Journal of Applied Gerontology
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- Publication year
2025
- Venue
Journal of Applied Gerontology
- Publication date
2025-08-27
- Fields of study
Medicine, Engineering
- Identifiers
- External record
- Source metadata
Semantic Scholar, PubMed
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