Exploring the Influence of ESG Activities on Organizational Citizenship Behavior in IT Manufacturing Companies: Mediating Effects of Organizational Commitment and Identification

This study examines how employees’ perceptions of environmental (E), social (S), and governance (G) activities shape organizational commitment (OC), organizational identification (OI), and organizational citizenship behavior (OCB) in IT manufacturing firms. We further examine whether generational cohort membership moderates the relationship between ESG and OCB, comparing the MZ generation (Millennials, born 1981 to 1996; Generation Z, born 1997 to 2012) with the older generation. Using survey data from 374 employees across four Korean IT manufacturers and structural equation modeling, we find that S and G positively predict OC; E negatively predicts OC. G positively predicts OI, whereas E negatively predicts OI, and S is not significant. Both OC and OI positively predict OCB and mediate ESG→OCB links (OC mediates E, S, G; OI mediates E and G). Multi-group analysis shows a stronger G→OCB path for the MZ cohort than for the older cohort. In summary, the empirical analysis results of this study are expected to be helpful to executives and managers of IT manufacturing companies that are conducting or promoting ESG activities.

• Publication year

  2025

• Venue

  Sustainability

• Publication date

  2025-09-19

• Fields of study

  Not labeled

• Identifiers
  DOI 10.3390/su17188441
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• Role of Hi-Tech Call Center Employees’ ESG Activity Recognition in Increasing Corporate Performance via Organizational Identification and Job Satisfaction

  2024cited by this paper
• Effects of ESG initiatives on Employees' Sense of Belonging and Self-Esteem in Travel Platform Companies

  2024cited by this paper
• Influence of Clinical Nurses’ Organizational Silence on Organizational Citizenship Behavior: Mediating Effect of Organizational Commitment Moderated by Organizational Justice

  2024cited by this paper
• A Study on the Effect of ESG Management Performance Perceived by Employees on Job Satisfaction and Organizational Loyalty

  2024cited by this paper
• The Impact of Organizational Members' Perceptions of Travel Companies' ESG(Environment Social Governance) Activities on Organizational Identification and Organizational Citizenship Behavior

  2024cited by this paper
• The Impact of Public Sports Organization Members' Perception of ESG Management on Organizational Citizenship Behavior: Focusing on the Mediating Effect of Social Value Orientation and the Moderating Effect of Employment Type

  2024cited by this paper
• The effects of perceived ESG attributions of LCC airline employees on ESG authenticity, organizational commitment, and loyalty

  2023cited by this paper
• The Impact of ESG Management by Financial Institutions on Organizational Performance

  2023cited by this paper
• Emotional workers’ ESG activities recognition on organizational identification, and intention to stay: Focusing on call center workers in major insurance companies in Gwangju

  2023cited by this paper
• A Study on the Effect of ESG Perception of Small and Medium-sized Enterprises Employees on Organizational Commitment

  2022cited by this paper
• The Relationships among Turnover Intention, Organizational Justice, Pay Satisfaction, Support for Career Development and Work Engagement of the Millennial Generation and Z Generation Office Workers in Large-sized Enterprises

  2022cited by this paper
• The Influence on Organizational Performance of Job Passion, and the Mediating Effects of Organizational Identification

  2022cited by this paper
• Structural relationship among Leader-Member Exchange, Organizational Commitment, Organizational Trust and Organizational Citizenship Behavior in Sports Center

  2022cited by this paper
• The Effect of ESG Performance Feedback on the Internal and External Search Behaviors of Firms

  2022cited by this paper
• The Effect of ESG Activities on Corporate Image, Perceived Price Fairness, and Consumer Responses

  2021cited by this paper
• A study on the response of each generation to the communication characteristics of the MZ generation -Focusing on Generation MZ, Generation X, and Baby Boomers-

  2021cited by this paper
• An analysis of the real estate value influenced by the characteristics of ESG management

  2021cited by this paper
• Does corporate social responsibility impact firms' innovation capacity? The indirect link between environmental & social governance implementation and innovation performance

  2020cited by this paper
• A Study on the Influence of Perception of Organizational Politics and Perceived Organizational Support on Organizaitonal Commitment in Public Organizations: Focused on Intermediary Effects of Organizational Trust and Job Satisfaction

  2020cited by this paper
• Impact of corporate social responsibility on organizational commitment through organizational trust and organizational identification

  2020cited by this paper
• Analyzing the Impact of Airline Cabin Crew's Emotional Intelligence and Organizational Citizenship Behavior on the Effect of Leader-Member Exchange Relationship

  2019cited by this paper
• Five ways that ESG creates value

  2019cited by this paper
• The Effects of Transformational and Transactional Leadership on LMX, Organizational Commitment and Organizational Citizenship Behavior -Focused on Local Workers of Korean Small and Medium Sized Firms in China-

  2019cited by this paper
• Towards Sustainable Organizations: Supervisor Support, Commitment to Change and the Mediating Role of Organizational Identification

  2019cited by this paper
• Corporate social responsibility and employee engagement: The moderating role of CSR‐specific relative autonomy and individualism

  2018cited by this paper
• Transformational Leadership, Creative Self-Efficacy, Trust in Supervisor, Uncertainty Avoidance, and Innovative Work Behavior of Nurses

  2018cited by this paper
• The Effect of Organizational Identification on Unethical Pro-Organizational Behavior : Focusing on Moderating Effect of Perceived Ethical Organizational Culture

  2016cited by this paper
• The Effects of Person-Organization Fit, Organization-Based Self-Esteem on Organizational Identification and Organizational Citizenship Behavior

  2015cited by this paper
• Bridging the entrepreneurial intention-behaviour gap: the role of commitment and implementation intention

  2015cited by this paper
• Relationship of Personal and Organizational Value with Job Performance: The Mediating Role of Organizational Commitment and Organizational Citizenship Behavior

  2014cited by this paper
• Transformational Leadership and Follower’s Unethical Behavior for the Benefit of the Company: A Two-Study Investigation

  2013cited by this paper
• Perceptions of organizational context and job attitudes: The mediating effect of organizational identification

  2013cited by this paper
• The Harm of Symbolic Actions and Green-Washing: Corporate Actions and Communications on Environmental Performance and Their Financial Implications

  2012cited by this paper
• Distributive justice, procedural justice, affective commitment, and turnover intention: A mediation–moderation framework.

  2012cited by this paper
• Antecedents of organizational citizenship behavior among blue- and white-collar workers in Turkey

  2011cited by this paper
• Ethical Climate and Turnover Intentions in Travel Agency -Mediating of Trust and Organizational Identification-

  2011cited by this paper
• Organizational Commitment as predictor of Organizational Citizenship Behavior

  2011cited by this paper
• The Individual-Organizational Identity And The Organizational Involvement

  2009cited by this paper
• Organizational Citizenship Behavior in Teaching: The Consequences for Teachers, Pupils, and the School.

  2009cited by this paper
• The Relationships among Group Cohesiveness, Organizational Commitment,and Organizational Citizenship Behavior in Sport Organizations

  2008cited by this paper
• Corporate social responsibility and employee commitment

  2007cited by this paper
• Identity and the Extra Mile: Relationships between Organizational Identification and Organizational Citizenship Behaviour

  2006cited by this paper
• Antecedents of Organizational Citizenship Behaviors among Employees in Sport Organizations

  2005cited by this paper
• The Social Identity Theory of Intergroup Behavior.

  2004cited by this paper
• Informational Dissimilarity and Organizational Citizenship Behavior: The Role of Intrateam Interdependence and Team Identification

  2003cited by this paper
• Development of a short leyton obsessional inventory for children and adolescents.

  2002cited by this paper
• The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis.

  2002cited by this paper
• Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization.

  2000cited by this paper
• Development of Affective Organizational Commitment: A Cross-Sequential Examination of Change with Tenure

  2000cited by this paper
• The role of dispositional and situational antecedents in prosocial organizational behavior: An exami

  1994cited by this paper
• Organizational images and member identification.

  1994cited by this paper
• The Fifth Discipline: The Art and Practice of the Learning Organization

  1993cited by this paper
• Alumni and their alma mater: A partial test of the reformulated model of organizational identification

  1992cited by this paper
• Social identity theory and the organization

  1989cited by this paper
• ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS

  1983cited by this paper
• Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee “Citizenship”

  1983cited by this paper
• Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

  1981influential reference
• The Measurement of Organizational Commitment.

  1979cited by this paper
• Organizational commitment, job satisfaction, and turnover among psychiatric technicians.

  1974cited by this paper

• No citing papers are available for this paper.