Implementation of Lean Logistics, IoT, and RPA to Improve Delivery Timeliness in A 3PL Company

The logistics sector in Peru has been characterized by elevated operating costs and suboptimal on-time delivery (OTD) performance, constraining competitiveness in a market where e-commerce increasingly demands speed and precision. This research examined a Fulfilment Centre in Lima with an OTD rate of 75%, notably below industry benchmarks. An optimization framework grounded in Lean Logistics was developed, prioritizing the picking and packing stages as critical sources of operational failure. The proposed system integrates digital Poka Yoke, preventive maintenance, and Industry 4.0 technologies, including IoT sensors and robotic process automation. These interventions are designed to streamline workflows, mitigate human error, and enhance traceability. Projections indicate that OTD could increase to approximately 99%, with concurrent reductions in logistics costs. The framework is positioned as a replicable and scalable model applicable to similar operational contexts.

• Publication year

  2025

• Venue

  2025 Congreso Internacional de Innovación y Tendencias en Ingeniería (CONIITI)

• Publication date

  2025-10-01

• Fields of study

  Not labeled

• Identifiers
  DOI 10.1109/CONIITI68560.2025.11366152
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• Lean implementation case study for manual order picking and packing in warehousing operations

  2025cited by this paper
• An ILP-based exact approach for solving the variable cost and size bin packing problem with time-dependent cost modeling the shared satellite-based last-mile delivery

  2025cited by this paper
• The third party logistics provider freight management problem: a framework and deep reinforcement learning approach

  2024cited by this paper
• Exploring the impact of augmented reality smart glasses on worker well-being in warehouse order picking

  2024cited by this paper
• The Use of the Internet of Things in the Distribution Logistics of Consumables

  2024cited by this paper
• The impact of order fulfillment on consumer experience: text mining consumer reviews from Amazon US

  2024cited by this paper
• Methods and Approaches to Integrating Innovative Technologies in 3PL Provider Management: From Automation to Artificial Intelligence

  2024influential reference
• The Lean Advantage: Transforming E-Commerce Warehouse Operations for Competitive Success

  2024cited by this paper
• Warehouse Maturity Level and Operational Efficiency

  2024influential reference
• Low-Compute Cryptography for IoT: Challenges, Solutions, and Perspectives

  2024cited by this paper
• Integrated Lean Warehouse – DDMRP Model to Reduce Non-Fulfillment of On-Time Deliveries at the Metalworking Company U.S. ITEM S.A

  2024cited by this paper
• Proposal for improving product Delivery Times through the Standard Work Tools, TQM and the Sweep Method in a company in the Logistics Sector

  2024cited by this paper
• Enhancement of on-time delivery of orders by Lean Service and planning tools in a commercial company in the mining sector.

  2023cited by this paper
• Research on Impact of IoT on Warehouse Management

  2023cited by this paper
• Implementación de la Realidad Aumentada en la Logística de Bodegas Automatizadas

  2023cited by this paper
• PQCDSM-Logic in Maintenance (TPM) and Mountaineering

  2023cited by this paper
• An Innovative Framework for Quality Assurance in Logistics Packaging

  2023cited by this paper
• The resilience of on-time delivery to capacity and material shortages: An empirical investigation in the automotive supply chain

  2022cited by this paper
• Robotic Process Automation in Logistics – A Case Study of a Production Company

  2022influential reference
• Multi-criteria ABC, EOQ Method and PDCA for the reduction of warehouse costs in retail of household appliances

  2022cited by this paper
• Designan miembro del Consejo Directivo del INDECOPI, en representación del Ministerio de Comercio Exterior y Turismo

  2016cited by this paper

• No citing papers are available for this paper.