A Modular Multi-Agent Framework for Clinical Documentation and Hospital Operations

Banani Mohapatra,Bhavnish Walia,Sital Dash

Published 2025 in International Conference on Advances in Computing and Artificial Intelligence

ABSTRACT

Clinical onboarding, documentation, and discharge workflows are still fragmented and labor-intensive, restraining efficiency and consistency in hospital workflows. Here, we introduce a modular, memory-extended multi-agent architecture to automate and manage these workflows through three specialist agents. The Onboarding Agent combines demographic and historical information to pre-populate intake documents and uses an ensemble of ARIMA, LSTM, and XGBoost models for wait-time estimation (MAE = 14.9 min), boosting timeliness in operations. The Clinical Notes Agent, based on transformer-based language architectures (ClinicalBERT), conducts biomedical named entity recognition and structured SOAP note composition, reaching F1-scores of 0.66 (TREATMENT), 0.62 (PROBLEM), and 0.55 (TEST), outclassing rule-based baselines. The Discharge Agent generates treatment summaries and follow-up intentions, ensuring accuracy and completeness of patient instructions. Coordinated through a shared memory substrate, agentic orchestration reduces normalized edit distance to reference notes to 0.250 (from 0.385) (Δ = 0.135; p = 0.0002) and boosts discharge accuracy by 10.5 percentage points (p = 0.0006). Tested offline on public datasets, the architecture shows that context-aware, interoperable agentic AI can efficiently diminish documentation workload, boost information fidelity, and enable enhanced workflow coordination under clinician oversight, and provides a reproducible platform compliant with risk protocols for large-scale, safe, and data-driven healthcare operations.

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