Multi-Horizon Demand Forecasting Using Hierarchical Attention Mechanism with Learned Temporal Embeddings

Lei Lei,Cai Li

Published 2025 in International Symposium on Fault-Tolerant Computing

ABSTRACT

Accurate demand forecasting is critical for supply chain management and enterprise competitiveness, yet traditional methods struggle with complex temporal patterns, promotional effects, and demand volatility. This paper proposes a Transformer-based intelligent supply chain management system for multi-horizon demand prediction and inventory optimization. The architecture employs learned positional embeddings capturing domain-specific periodicities, hierarchical prediction heads for different forecasting time scales, and quantile regression for probabilistic forecasting with uncertainty quantification. Comprehensive experiments on the M5 Forecasting benchmark dataset demonstrate superior performance with mean absolute error (MAE) of 2.24 and mean absolute percentage error (MAPE) of 8.2%, representing 22.5% and 24.1% improvements over vanilla Transformer baselines, and 54 % improvement over traditional ARIMA methods. Comparative analysis against six baseline methods including Random Forest, LSTM, GRU, and TCN validates the effectiveness of attention mechanisms for capturing long-range dependencies in retail demand data. Business impact assessment confirms 15-25% inventory reduction while maintaining 95%+ service levels, directly enhancing enterprise competitiveness through improved cash flow and customer satisfaction. The system enables risk-aware decision-making through prediction intervals, supporting robust inventory optimization under demand uncertainty.

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