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Towards a "Smart Society" Through a Connected and Smart Citizenry in South Africa: A Review of the National Broadband Strategy and Policy

More Ickson Manda,J. Backhouse

Published 2016 in International Conference on Electronic Government

ABSTRACT

Broadband has been recognised as an enabling technology in connecting government and citizens in transitioning towards a smart society. However, governments, especially in developing countries, continue to face challenges in their bid to connect citizens. This study provides an understanding of how institutional pressures have influenced policy implementation to advance the “smart agenda” in a developing country context, using South Africa as an exemplary case study. The study is an interpretive qualitative case study, using documentary evidence as data. Institutional theory is used as a lens for interrogating the issues confronting government in implementing “smart” initiatives. We conclude that policy alone is not sufficient if not supported by a strong implementation plan and other supporting institutional mechanisms such as leadership to coordinate, and direct resources and activities in the institution.

PUBLICATION RECORD

  • Publication year

    2016

  • Venue

    International Conference on Electronic Government

  • Publication date

    2016-09-05

  • Fields of study

    Sociology, Computer Science, Political Science

  • Identifiers
    DOI 10.1007/978-3-319-44421-5_18
  • External record

    Open on Semantic Scholar

  • Source metadata

    Semantic Scholar

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