Measuring e-CRM implementation and outcomes from the customers' perspectives

Phavaphan Sivaraks,D. Krairit,V. Esichaikul

Published 2010 in PICMET 2010 TECHNOLOGY MANAGEMENT FOR GLOBAL ECONOMIC GROWTH

ABSTRACT

No abstract is available for this paper.

PUBLICATION RECORD

  • Publication year

    2010

  • Venue

    PICMET 2010 TECHNOLOGY MANAGEMENT FOR GLOBAL ECONOMIC GROWTH

  • Publication date

    2010-07-18

  • Fields of study

    Business, Economics, Computer Science

  • Identifiers

    No identifiers available.

  • External record

    Open on Semantic Scholar

  • Source metadata

    Semantic Scholar

CITATION MAP

EXTRACTION MAP

CLAIMS

  • No claims are published for this paper.

CONCEPTS

  • No concepts are published for this paper.

REFERENCES

Showing 1-50 of 50 references · Page 1 of 1