This paper provides a case study of implementing total quality management (TQM) into a maintenance function within a traditional manufacturing company. It identifies the key quality related activities taken by the maintenance management team within the company and shows that the results of implementing TQM into maintenance can be quite dramatic in contributing to improved manufacturing performance.
ABSTRACT
PUBLICATION RECORD
- Publication year
1997
- Venue
Innovation in Technology Management. The Key to Global Leadership. PICMET '97
- Publication date
1997-07-31
- Fields of study
Business, Engineering
- Identifiers
- External record
- Source metadata
Semantic Scholar
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