SCIENCE@home

Perceived cultural differences in healthcare for foreign patients visiting South Korea: tool development and measurement

Sumi Sung,Hyeoun-Ae Park

Published 2019 in BMC Health Services Research

ABSTRACT

BackgroundWe developed a 41-item tool measuring cultural differences in healthcare as perceived by foreign patients visiting South Korea.MethodsThe tool was tested on 256 foreign patients who visited three tertiary hospitals in Seoul, South Korea. Content validity was explored by two physicians and eight nurses working in an international healthcare department. Structural validity was tested via exploratory factor analysis and by testing two hypotheses: (1) there are perceived cultural differences between the South Korean healthcare and those of foreign patients’ home countries (one-sample t-test); and, (2) Perceived cultural differences vary among language groups (analysis of variance). We also calculated Cronbach’s alpha.ResultsThe content validity index of the tool was 0.97. Exploratory factor analysis identified seven significant factors: hospital care and services, food, the healthcare system, communication, the healthcare facility, religion, and cultural values. The overall Cronbach’s alpha for the tool was 0.96, indicating very high internal consistency. We found that foreign patients visiting South Korean hospitals perceived that the healthcare culture differed significantly from that of their home country. The perceived cultural differences varied significantly by language group.ConclusionsNurses can use our new tool to understand the cultural differences of foreign patients and provide them with culturally competent nursing care.

PUBLICATION RECORD

CITATION MAP

EXTRACTION MAP

CLAIMS

  • No claims are published for this paper.

CONCEPTS

  • No concepts are published for this paper.

REFERENCES

Showing 1-41 of 41 references · Page 1 of 1

CITED BY

Showing 1-12 of 12 citing papers · Page 1 of 1