Future developments in health care performance management

This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance.

• Publication year

  2013

• Venue

  Journal of Multidisciplinary Healthcare

• Publication date

  2013-11-13

• Fields of study

  Medicine, Business

• Identifiers
  DOI 10.2147/JMDH.S54561PMID 24255600PMCID 3832411
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar, PubMed

• No claims are published for this paper.

• No concepts are published for this paper.

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