Predicting young consumers' take up of mobile banking services

No abstract is available for this paper.

• Publication year

  2010

• Venue

  International Journal of Bank Marketing

• Publication date

  Unknown publication date

• Fields of study

  Business, Computer Science

• Identifiers
  DOI 10.1108/02652321011064917
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• What Predicts Commercial Bank Leaders' Intention to Use Mobile Commerce?: The Roles of Leadership Behaviors, Resistance to Change, and Technology Acceptance Model

  2011cited by this paper
• On the role of SMS for transaction confirmation with IVR telephone banking

  2011cited by this paper
• Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives

  2011cited by this paper
• Relationship between Customer Satisfaction and Mobile Banking Adoption in Pakistan

  2011cited by this paper
• Computer-mediated communication and risk-taking behaviour

  2011cited by this paper
• Empirical analysis of internet banking adoption in Poland

  2009cited by this paper
• The role of trust in e-commerce relational exchange: A unified model

  2009cited by this paper
• Using Internet Data Collection in Marketing Research

  2009cited by this paper
• Understanding dynamics between initial trust and usage intentions of mobile banking

  2009influential reference
• Exploring individual personality factors as drivers of M-shopping acceptance

  2009cited by this paper
• Factors affecting the intentions of customers in Malaysia to use mobile phone credit cards

  2008cited by this paper
• Perceived risk and Chinese consumers' internet banking services adoption

  2008cited by this paper
• A model of consumer acceptance of mobile payment

  2008influential reference
• Internet banking versus other banking channels: Young consumers' view

  2008cited by this paper
• A Journey into the Unknown; Taking the Fear Out of Structural Equation Modelling with AMOS for the First-Time User’

  2008cited by this paper
• Past, present and future of mobile payments research: A literature review

  2008cited by this paper
• Collaborative and Iterative Translation: An Alternative Approach to Back Translation

  2007cited by this paper
• Barriers and drivers in the adoption of current and future mobile services in Finland

  2007cited by this paper
• Innovation resistance among mature consumers

  2007influential reference
• Is TAM for wireless mobile data services applicable in China? A survey report from Zhejiang, China

  2007cited by this paper
• Predicting consumer intention to use mobile service

  2006influential reference
• Predicting consumer acceptance in mobile services: empirical evidence from an experimental end user environment

  2006cited by this paper
• Why consumers are not using internet banking: a qualitative study

  2006cited by this paper
• The mobile service industry: strategic challenges and future business models

  2006cited by this paper
• What drives mobile commerce?: An empirical evaluation of the revised technology acceptance model

  2005influential reference
• Diffusion - or delusion? Challenging an IS research tradition

  2005influential reference
• Toward an understanding of the behavioral intention to use mobile banking

  2005influential reference
• The Impact of Internet User Shopping Patterns and Demographics on Consumer Mobile Buying Behaviour

  2005cited by this paper
• Consumer acceptance of online banking: an extension of the technology acceptance model

  2004cited by this paper
• Brand Credibility, Brand Consideration, and Choice

  2004cited by this paper
• Mobile banking services

  2004cited by this paper
• Consumer acceptance of wireless finance

  2004cited by this paper
• Consumer acceptance of virtual stores: a theoretical model and critical success factors for virtual stores

  2004cited by this paper
• Using ZMET to explore barriers to the adoption of 3G mobile banking services

  2003cited by this paper
• Internet based marketing research: a serious alternative to traditional research methods?

  2003cited by this paper
• Technology acceptance model for wireless Internet

  2003cited by this paper
• Predicting e-services adoption: a perceived risk facets perspective

  2003influential reference
• Empirical research in on-line trust: a review and critical assessment

  2003cited by this paper
• The effect of service guarantees on service recovery

  2003cited by this paper
• eTailQ: dimensionalizing, measuring and predicting etail quality

  2003cited by this paper
• DETERMINANTS OF USER ACCEPTANCE OF INTERNET BANKING: AN EMPIRICAL STUDY

  2003influential reference
• Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand

  2003cited by this paper
• Trust and TAM in Online Shopping: An Integrated Model

  2003cited by this paper
• Critical factors of WAP services adoption: an empirical study

  2003cited by this paper
• Diffusion of preventive innovations.

  2002influential reference
• Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom

  2002cited by this paper
• Giving at Risk? Examining Perceived Risk and Blood Donation Behaviour

  2002cited by this paper
• Perceived information security, financial liability and consumer trust in electronic commerce transactions

  2002cited by this paper
• Developing and Validating Trust Measures for e-Commerce: An Integrative Typology

  2002cited by this paper
• Enticing online consumers: an extended technology acceptance perspective

  2002cited by this paper
• Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior

  2002cited by this paper
• An empirical investigation of the Turkish consumers’ acceptance of Internet banking services

  2001cited by this paper
• A Trust Model for Consumer Internet Shopping

  2001influential reference
• Consumer trust in an Internet store

  2000cited by this paper
• E-commerce: the role of familiarity and trust

  2000influential reference
• Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior

  2000cited by this paper
• A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

  2000influential reference
• The social function of trust and implications for e-commerce

  2000cited by this paper
• Transference as a means of building trust in World Wide Web sites

  1999cited by this paper
• Consumer perceived risk: conceptualisations and models

  1999cited by this paper
• Adoption of Internet banking by Australian consumers: an empirical investigation

  1999cited by this paper
• Using Davis's Perceived Usefulness and Ease-of-use Instruments for Decision Making: A Confirmatory and Multigroup Invariance Analysis

  1998cited by this paper
• ON THE MULTI-DIMENSIONAL NATURE OF COMPATIBILITY BELIEFS IN TECHNOLOGY ACCEPTANCE

  1998cited by this paper
• A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology

  1998cited by this paper
• Identifying early adopters of new IT products: A case of Windows 95

  1998cited by this paper
• Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model

  1997cited by this paper
• On-line banking: Strategic and management challenges

  1997cited by this paper
• Sex, money and financial hardship: An empirical study of attitudes towards money among undergraduates in Singapore

  1997cited by this paper
• Testing the Determinants of Microcomputer Usage via a Structural Equation Model

  1995cited by this paper
• Assessing IT usage: the role of prior experience

  1995cited by this paper
• An Integrative Model Of Organizational Trust

  1995cited by this paper
• Modelling consumer risk reduction preferences from perceived loss data

  1994cited by this paper
• Perceived Risk: Further Considerations for the Marketing Discipline

  1993cited by this paper
• Risk Perception and Reduction in the Purchase of Consumer Services

  1993cited by this paper
• Measuring Service Quality: A Reexamination and Extension

  1992cited by this paper
• Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation

  1991cited by this paper
• User Acceptance of Computer Technology: A Comparison of Two Theoretical Models

  1989cited by this paper
• Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

  1989influential reference
• A New Incremental Fit Index for General Structural Equation Models

  1989influential reference
• STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH

  1988cited by this paper
• Perceived risk: The concept and its measurement

  1986cited by this paper
• Significance Tests and Goodness of Fit in the Analysis of Covariance Structures

  1980influential reference
• Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research

  1977cited by this paper
• Components of perceived risk in product purchase: A cross-validation.

  1974cited by this paper
• The Components of Perceived Risk

  1972cited by this paper
• Multivariate data analysis

  1972cited by this paper
• Emerging Value Propositions For M-Commerce

  1970cited by this paper
• The Major Dimensions of Perceived Risk

  1967cited by this paper

• Unlocking the Future of Travel – Understanding the Acceptance of Railway Passenger Services in Germany

  2026cites this paper
• Extending UTAUT2 with Perceived Usefulness for Gen Z Mobile Banking Behavior in Bangladesh

  2025cites this paper
• Exploring the moderating role of age and gender in adopting mHealth services

  2025cites this paper
• Service quality in mobile banking

  2025cites this paper
• Determinants of Mobile Banking Adoption in Kathmandu Valley

  2025cites this paper
• Mobile Banking Security: Relationship Between Trust, Risk Perception, and Security Based on UTAUT

  2025cites this paper
• Mobile Banking Adoption: A Multi-Factorial Study on Social Influence, Compatibility, Digital Self-Efficacy, and Perceived Cost Among Generation Z Consumers in the United States

  2025cites this paper
• Comparative analysis of mobile banking devel opment in developed and developing countries

  2025cites this paper
• Analysis of factors influencing the adoption of MyTEnS application with the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) model on account managers at Telkom Indonesia

  2025cites this paper
• Older consumers’ positive word-of-mouth toward m-banking: evidence from an emerging market

  2025cites this paper
• The Role Of Digital Banking Features In Bank Selection An Analysis Of Customer Preferences For Online And Mobile Banking

  2025cites this paper
• Impact of E-Wallets on Consumer Spending Behavior: A Mediating Role of Financial Management

  2025cites this paper
• Trust and socio-demographic influences on mobile banking adoption in South Africa: a longitudinal study

  2025cites this paper
• Determinants of the Intention to Use Digital Technology

  2025cites this paper
• Which UTAUT Elements Drive Mobile Banking Adoption in Indonesia, Despite Security and Trust Concerns?

  2025cites this paper
• Press to pay: The power of biometrics in financial transactions investigated by PLS-SEM, fsQCA, and NCA

  2025cites this paper
• Adoption of Mobile Banking among Agri-entrepreneurs in Northern Uganda: Do socioeconomic factors matter?

  2025cites this paper
• Mapping the digital banking landscape: a multi-dimensional exploration of fintech, digital payments, and e-wallets, with insights into current scenarios and future research

  2025cites this paper
• BRIDGING GAPS IN FINTECH ADOPTION: A MULTI-THEORETICAL REVIEW AND INTEGRATED FRAMEWORK FOR EMERGING ECONOMIES

  2025cites this paper
• Using K‐Means Clustering to Explore Farmers' Behavior and Intention Towards Online Credit in China Based on Extended Theory of Planned Behavior

  2025cites this paper
• Determinants of Consumers’ Intention to Use Mobile Commerce: DeLone and McLean Perspective

  2025cites this paper
• Factors Influencing the Customer’s Behavioral Intentions of Using Mobile Banking in Phnom Penh

  2025cites this paper
• Acceptance of preventive genetic testing: the roles of innovation attributes, consumer characteristics, and contextual factors

  2025cites this paper
• THE MEDIATING ROLE OF CHATBOT INITIAL TRUST IN ENHANCING CUSTOMER LOYALTY, ENGAGEMENT, AND USAGE INTENTION

  2025cites this paper
• Impacts of self-efficacy and herd behavior on farmers’ intention to adopt digital payment in the mountainous regions of Northern Vietnam

  2025cites this paper
• Factors influencing customers’ adoption of mobile payment in Pakistan: application of the extended meta-UTAUT model

  2024cites this paper
• EMPOWERING TOMORROW: UNLEASHING THE POWER OF E-WALLETS WITH ADOPTION READINESS, PERSONAL INNOVATIVENESS, AND PERCEIVED RISK TO CLIENT’S INTENTION

  2024cites this paper
• Deciphering the influence of compatibility, trust, and perceived enjoyment on intention to use digital payments

  2024cites this paper
• Antecedents of Muslim Students’ Adoption of Mobile Banking: An Extended TAM and UTAUT Approach

  2024cites this paper
• Towards Sustainable Healthcare: Exploring Factors Influencing Use of Mobile Applications for Medical Escort Services

  2024cites this paper
• What drives mobile banking adoption due to Covid-19 outbreaks? An empirical investigation of the younger generation in Indonesia

  2024cites this paper
• Consumers’ usage of errand delivery services: The effects of service quality and consumer perception

  2024cites this paper
• An investigation on the acceptance of technology through the use of banking chabot

  2024cites this paper
• Antecedents of Behavioral Intention to Adopt Sharia Digital Services in ZISWAF Distribution

  2024cites this paper
• Uncovering the Reasons behind Willingness to Pay for ChatGPT-4 Premium

  2024cites this paper
• Analyzing Customer Sentiments and Trends in Turkish Mobile Banking Apps: A Text Mining Study

  2024cites this paper
• Exploring the technology acceptance of digital banking services in Malaysia with UTAUT model

  2024cites this paper
• Women’s adoption of wearable health-monitoring technology: empirical evidence from a least developed country

  2024cites this paper
• Analisis Faktor-Faktor Penerimaan dan Penggunaan Layanan Mobile Banking Syariah sebagai Bukti Dari Model UTAUT yang Dimodifikasi

  2024cites this paper
• DIFFERENCES IN THE DECISION TO USE CASHLESS-PAYMENTS BETWEEN GENZ AND MIDDLE-AGED PEOPLE - A CASE STUDY IN HANOI

  2024cites this paper
• Financial Innovations and Profitability of Commercial Banks in Uganda

  2024cites this paper
• Penerapan Dukungan Teknologi Dalam Meningkatkan Loyalitas Nasabah Pada Banking Super-APP Platform

  2024cites this paper
• Transforming life insurance buying: conceptual model for the adoption of Life InsurTech services in India

  2024cites this paper
• Examining the acceptance of over-the-top services among young consumers during pandemic: a multi-theory approach

  2024cites this paper
• A Theoretical Model of Customer Acceptance and Use of Electronic Banking as a Distribution Channel for Banking Products and Services

  2024cites this paper
• An exploratory examination of the willingness to adopt mobile banking services

  2024cites this paper
• Assessment of Customers’ Satisfaction in Mobile Banking Services: The Mediating Role of Ease of Use

  2024cites this paper
• Analysis Of Factors Affecting The Intensity Of Octo-Mobile Usage By CIMB Niaga

  2024cites this paper
• Impact of security on wallet adoption: multiple and serial mediating roles of trust and attitude and gender as a moderator

  2024cites this paper
• What Drives Mobile Payment Fin
Tech Adoption in India?

  2024cites this paper
• Barrier-breakers' influence on full-adoption of digital payment methods

  2024cites this paper
• Factors Affecting the Intention to Use and Electronic Loyalty of Digital Wallet Users in Metropolitan Lima

  2024cites this paper
• Impact of Individual and Innovative Differences on Customer Value Co Creation with Self Service Banks in Pakistan: The Mediating Effect of Trust

  2024cites this paper
• Exploring Key Factors Shaping the Effectiveness of Mobile Banking in Pokhara’s Financial Landscape

  2023cites this paper
• An Exploratory Study to Identify Effects of Blockchain Technology on Organizational Change and Practices

  2023cites this paper
• Developing and validating a cashless transaction adoption model (CTAM)

  2023cites this paper
• A meta-analysis of satisfaction in mobile banking: a contextual examination

  2023cites this paper
• Extended model to explain customer attitude toward NFT and moderating effect of technology optimism

  2023cites this paper
• Technology acceptance model and customer engagement: mediating role of customer satisfaction

  2023cites this paper
• Reaching out to the bottom of the pyramid to achieve financial inclusion

  2023cites this paper
• What Accelerates the Choice of Mobile Banking for Digital Banks in Indonesia?

  2023cites this paper
• Linking consumer compatibility and bank reputation to intention to use mobile banking

  2023cites this paper
• Toward an understanding of Pakistani customers' adoption of smart banking services: an extended application of UTAUT2 model with big brother effect and information privacy concern

  2023cites this paper
• Mobile Banking Services, Risk Management, Firm Characteristics, and Performance of Commercial Banks in Kenya

  2023cites this paper
• Model E-Channel Design System Dengan Bank Biometric Aplication Pada Bank Di Indonesia

  2023cites this paper
• Investigation of Factors Affecting Mobile Banking Intention to Use: Extended Technology Acceptance Model

  2023cites this paper
• ISLAMIC DIGITAL BANK ADOPTION IN DEVELOPING COUNTRIES: A CASE STUDY ON MILLENNIALS IN INDONESIA

  2023cites this paper
• The adoption of mobile payment services by millennials: the roles of smartphone addiction and situational variables

  2023cites this paper
• Investigating Acceptance of Digital Asset and Crypto Investment Applications Based on the Use of Technology Model (UTAUT2)

  2023cites this paper
• A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage

  2023cites this paper
• Factors influencing mobile banking adoption in India: The role of government support as a mediator

  2023cites this paper
• What Factors Need to Be Considered for Adopting M-Banking Services in a Developing Economy?

  2023cites this paper
• E-wallet Adoption amidst COVID Era: An Empirical Intervention with Extended UTAUT2

  2023cites this paper
• Importance-Performance Analysis of Online Insurance: Communication and Networking

  2023cites this paper
• Factors influencing the adoption of cashless transactions during COVID-19: an extension of enhanced UTAUT with pandemic precautionary measures

  2023cites this paper
• M-banking adoption from the developing countries perspective: A mediated model

  2023cites this paper
• Mobile banking usage in the postpandemic era: Demystifying the disparities among divergent user segments in a majority-Muslim country

  2023cites this paper
• An Application of Partial Least Squares Structural Equation Modeling (PLS-SEM) to Examining Farmers’ Behavioral Attitude and Intention towards Conservation Agriculture in Bangladesh

  2023cites this paper
• A meta-analysis of trust in mobile banking: the moderating role of cultural dimensions

  2023cites this paper
• Virtual communities decision model (VCDM): An empirical validation in online social networks (OSNs) adoption among capital market investors

  2023cites this paper
• UTAUT Determinants of Cashless Payment System Adoption in Thailand: A Hybrid SEM-Neural Network Approach

  2023cites this paper
• Factors Affecting Intention to Use on the Digital Banking Services Offered by Digital Banks in Indonesia

  2023cites this paper
• What drives the investment intentions of emerging economy millennials? Examining the effect of financial advertisement with the PLS-SEM

  2023cites this paper
• Consumer Behaviour and Mobile Payments in the Point of Sale: Exploring the Determinants of Intention to Adopt It

  2023cites this paper
• The Impact of Mobile Banking Service on Customer Satisfaction: A Case Study of Commercial Banks in China

  2022cites this paper
• The role of perceived attributes of innovations in the adoption of smartwatches

  2022cites this paper
• BSI Mobile Adoption Process with Religiosity As a Moderation Variable

  2022cites this paper
• The intention of Muslim customers to adopt mobile banking: The case of Islamic banks in Indonesia

  2022cites this paper
• Factors affecting adoption and use of M-commerce services among the customers in Saudi Arabia

  2022cites this paper
• Factors affecting intention and attitude toward sidewalk autonomous delivery robots among online shoppers

  2022cites this paper
• Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy

  2022cites this paper
• Determining factors of continuance intention in mobile payment: fintech industry perspective

  2022cites this paper
• Explicating the adoption of an innovation Fintech Value Chain Financing from Aarti (Middlemen) perspective in Pakistan

  2022cites this paper
• The Impact of Artificial Intelligence and Digital Economy on Vietnam’s Legal System

  2022cites this paper
• Islamic social financing and efficient zakat distribution: impact of fintech adoption among the asnaf in Malaysia

  2022cites this paper
• Pengaruh Pola Gaya Hidup Nasabah Terhadap Pengguna Aplikasi Mobile Banking di Kudus

  2022cites this paper
• Exploring the determinants of adoption of Unified Payment Interface (UPI) in India: A study based on diffusion of innovation theory

  2022cites this paper
• The effect of perceived benefits, ease of use and customer trust on interest reusing mobile banking services

  2022cites this paper
• Negative emotions and consumer behavioural intention to adopt emerging e-banking technology

  2022cites this paper
• Examining Consumers’ Adoption of Smart Wearable Payments

  2022cites this paper