On the application of Human Reliability Analysis in healthcare: Opportunities and challenges

M. Sujan,D. Embrey,Huayi Huang

Published 2020 in Reliability Engineering & System Safety

ABSTRACT

Abstract Safety in healthcare is a relatively recent field, but has received considerable attention over the past 15 years. Healthcare organisations have been encouraged to learn from safety management practices in other industries. In this paper we analyse opportunities and challenges for the application of Human Reliability Analysis (HRA) in healthcare. We consider the poor levels of reliability of many healthcare processes, performance variability, the absence of regulatory frameworks that incentivise proactive risk management, and the unique role of the patient. We conclude that HRA could provide a useful framework for the analysis and reduction of risk in healthcare, but techniques might have to be adapted and applied with due consideration of the specifics of the cultural and regulatory context of this domain. This includes clinical engagement with and ownership of the HRA process, greater focus on rigorous evaluation of cost-effectiveness of HRA techniques, and active involvement of patients.

PUBLICATION RECORD

  • Publication year

    2020

  • Venue

    Reliability Engineering & System Safety

  • Publication date

    2020-02-01

  • Fields of study

    Medicine, Business, Engineering, Computer Science

  • Identifiers
  • External record

    Open on Semantic Scholar

  • Source metadata

    Semantic Scholar

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