Links among satisfaction, commitment, and turnover intentions: The moderating effect of experience, gender, and performance

No abstract is available for this paper.

• Publication year

  1995

• Venue

  Journal of Business Research

• Publication date

  1995-09-01

• Fields of study

  Business, Psychology

• Identifiers
  DOI 10.1016/0148-2963(94)00042-D
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects

  1993cited by this paper
• The Emerging Role of Women in Industrial Selling: A Decade of Change

  1992cited by this paper
• Met Expectations and Turnover in Direct Selling

  1991cited by this paper
• Supervisory Feedback: Alternative Types and Their Impact on Salespeople's Performance and Satisfaction

  1991cited by this paper
• Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction.

  1991cited by this paper
• The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force

  1991cited by this paper
• A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment

  1990cited by this paper
• Money isn't everything.

  1990cited by this paper
• The relationship of job image, performance, and job satisfaction to inactivity-proneness of direct salespeople

  1990cited by this paper
• Voluntary turnover and alternative job opportunities

  1990cited by this paper
• Conjunctive moderator variables in vulnerability and resiliency research: life stress, social support and coping skills, and adolescent sport injuries.

  1990cited by this paper
• Exploring salesperson turnover: A causal model

  1989cited by this paper
• Effects of Supervisory Behavior: The Role of Individual Differences among Salespeople:

  1989cited by this paper
• Structural Equations with Latent Variables

  1989cited by this paper
• Extending a model of salesperson role perceptions and work-related attitudes: Impact of job tenure

  1989cited by this paper
• Functional salesforce turnover: An empirical investigation into the positive effects of turnover

  1989cited by this paper
• Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers.

  1988cited by this paper
• Performance and job satisfaction effects on salesperson turnover: A replication and extension

  1988cited by this paper
• Role-Stress Differences between Salesmen and Saleswomen: Effect on Job Satisfaction and Performance

  1988cited by this paper
• Cognitive climate and organizations

  1988cited by this paper
• An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment

  1988cited by this paper
• The Influence of Career Stages on Components of Salesperson Motivation

  1988cited by this paper
• Statistical tests for moderator variables: flaws in analyses recently proposed

  1987cited by this paper
• Factor Analysis of a Multiple-Choice Format for Job Satisfaction

  1987cited by this paper
• An Empirical Study of Salesforce Turnover

  1987cited by this paper
• The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations.

  1986cited by this paper
• The determinants of salesperson performance: A meta-analysis.

  1985cited by this paper
• Turnover and Job Performance: An Integrated Process Model

  1984cited by this paper
• Social values and social change: Adaptation to life in America

  1983cited by this paper
• Analysis of multiplicative combination rules when the causal variables are measured with error.

  1983cited by this paper
• A Unified Model of Turnover from Organizations

  1982cited by this paper
• The job characteristics of industrial salespersons: Relationship to motivation and satisfaction.

  1982cited by this paper
• Moderator variables: A clarification of conceptual, analytic, and psychometric issues

  1982cited by this paper
• Identification and Analysis of Moderator Variables

  1981cited by this paper
• Functional Turnover: An Empirical Assessment.

  1981cited by this paper
• Performance as a moderator of the job satisfaction–turnover relationship.

  1981cited by this paper
• Applied multiple regression/correlation analysis for the behavioral sciences

  1979cited by this paper
• The Measurement of Organizational Commitment.

  1979cited by this paper
• SAME JOB - DIFFERENT VIEWS: Women and Men in Induslrial Sales

  1978cited by this paper
• Organizational Climate and Job Satisfaction in the Salesforce

  1976cited by this paper

• Insurance company’s salespersons’ lead qualification skills and salespersons’ performance: moderated-mediation model of salespersons’ adaptive selling behavior and salespersons’ gender

  2024cites this paper
• Linking sales force integration into NPD to salesperson retention: toward a systematic framework

  2024cites this paper
• The influence of neurodiversity management on affective commitment and turnover intention: the role of neurodiversity awareness

  2024cites this paper
• Power in the supply chain: a state-of-the-art literature review and propositions from the perspective of gender differences

  2024cites this paper
• Organizational Commitment as a Mediator: Exploring the Relationship between Job Satisfaction and Job Performance in the Ghanaian Public Sector

  2024cites this paper
• The Moderating Effects of Gender and Age in the Relationship Between Job Insecurity and Turnover Intention During the Global Pandemic

  2024cites this paper
• High-involvement work practices, work engagement and their effects on bank employees' turnover intentions: the moderating role of functional competence

  2023cites this paper
• Normative Commitment Among Employees: Role of Perceived Organizational Support and Occupational Hardiness

  2023cites this paper
• Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes

  2023cites this paper
• Sales ambidexterity and performance: a behavioral paradigm through the Career Stage framework

  2023cites this paper
• Investigating Expectancy Values in Online Apparel Rental during and after the COVID-19 Pandemic: Moderating Effects of Fashion Leadership

  2023cites this paper
• Now presenting the undistinguished achievement award: how relative standing creates exceptional outcomes from recognizing unexceptional sales associates

  2022cites this paper
• Safety and security implications of crisis-driven austerity HRM practices in commercial aviation: A structural equation modelling approach

  2022cites this paper
• The relationship between organizational commitment and turnover intention among temporary employees in the local government: Mediating role of perceived insider status and moderating role of gender

  2022cites this paper
• Research on the Status of Intangible Cultural Heritage Bearers in the Human Capital Perspective

  2022cites this paper
• The Impact of Airline’s Smart Work System on Job Performance of Cabin Crew

  2022cites this paper
• Occupational Commitment and Perceived Social Status for Hospitality Educators: A Case Study of Hong Kong

  2022cites this paper
• Testing the Moderating Effect of Gender on Job Satisfaction and Employees’ Behaviours Relationship: Evidence from Mobile Telecommunication Network (MTN) Buea, Cameroon

  2021influential citation
• Identification of Effective Leadership Indicators in Ghanaian Retail Banks Using AMOS Based Confirmatory Factor Analysis

  2021cites this paper
• Gender, job satisfaction and quits: A generational comparison

  2021cites this paper
• The negative effects of travel friction among road warrior salespeople

  2021cites this paper
• Pengaruh budaya organisasi terhadap kinerja karyawan di era millennial

  2020cites this paper
• Antecedents of organizational commitment of insurance agents: Job satisfaction, ethical behavior, and ethical climate

  2020cites this paper
• Assessing the Effect of Financial Literacy Among Managers on the Performance of Small-Scale Enterprises

  2020cites this paper
• The Effects of Expected Benefits on Image, Desire, and Behavioral Intentions in the Field of Drone Food Delivery Services after the Outbreak of COVID-19

  2020cites this paper
• Dispositional optimism, entrepreneurial success and exit intentions: The mediating effects of life satisfaction

  2020cites this paper
• The moderating role of sales experience in adaptive selling, customer orientation and job satisfaction in a unionized setting

  2019cites this paper
• Managerial Leadership Style and Employee Commitment: Evidence from the Financial Sector

  2019cites this paper
• Continuance commitment and organizational culture – is there a relationship? : a study examining continuance commitment amongst university employees

  2019cites this paper
• Should I stay or should I go? understanding employees’ decisions to leave after mergers in Hong Kong’s banking industry

  2019cites this paper
• Should I stay or should I go? understanding employees’ decisions to leave after mergers in Hong Kong’s banking industry

  2019cites this paper
• THE TRIANGULAR RELATIONSHIP BETWEEN SUPPLY CHAIN MANAGEMENT PRACTICES, COMPETITIVE ADVANTAGES AND ORGANIZATIONAL PERFORMANCE

  2019cites this paper
• The Influence of Satisfaction on Job Outcomes among Foreign and local Academic Staff at a Selected International University

  2019cites this paper
• How well do you know your employees? A contribution towards understanding employee turnover. MSc IN BUSINESS RESEARCH

  2019cites this paper
• The Success of the Global Business Leader: The Expatriate Perspective in Ghana

  2019cites this paper
• The effects of internal crisis communication on communication satisfaction, employee satisfaction, organizational commitment, and turnover intention for Thai hotel employees

  2019cites this paper
• PENGARUH JOB INSECURITY TERHADAP TURNOVER INTENTION DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi Pada Dinas Perdagangan Bantul)

  2019cites this paper
• Deterrence approach on the compliance with electronic medical records privacy policy: the moderating role of computer monitoring

  2019cites this paper
• A meta-analytic review of emotional exhaustion in a sales context

  2019cites this paper
• The impact of career satisfaction, commitment and supervisory support on organizational commitment of Thai Employees: A study in Japanese subsidiaries

  2018cites this paper
• Family-friendly work practices and their outcomes in China: the mediating role of work-to-family enrichment and the moderating role of gender

  2018cites this paper
• Effects of responsible human resource management practices on female employees’ turnover intentions

  2018cites this paper
• DEFENSE EQUAL OPPORTUNITY MANAGEMENT INSTITUTE DIRECTORATE OF RESEARCH EO Fairness Effects on Job Satisfaction, Organizational Commitment, and Perceived Work Group Effectiveness: Does Race or Gender Make a Difference?

  2018cites this paper
• Relationship between Paternalistic Leadership and Organizational Commitment in Hospitality Industry: Case of Antalya, Turkey

  2018cites this paper
• Bridging Service Employees’ Perceptions of CSR and Organizational Citizenship Behavior: The Moderated Mediation Effects of Personal Traits

  2018cites this paper
• The moderating effect of experience on the intention to adopt mobile social network sites for pedagogical purposes: An extension of the technology acceptance model

  2018influential citation
• Brand Experience and Emotional Attachment in Services: The Moderating Role of Gender

  2017cites this paper
• Bridging Service Employees’ Perceptions of CSR and Organizational Citizenship Behavior: The Moderated Mediation Effects of Personal Traits

  2017cites this paper
• The role of gender in building organisational commitment in India's services sourcing industry

  2017influential citation
• The Effects of Perceived Behavioral Integrity of Supervisors on Employee Outcomes: Moderating Effects of Tenure

  2017cites this paper
• A moderated mediation model of job stress, job satisfaction, and turnover intention for airport security screeners

  2017cites this paper
• THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP, PERCEIVED ORGANIZATIONAL SUPPORT, PERFORMANCE, AND TURNOVER AMONG BUSINESS TO BUSINESS SALESPEOPLE

  2017cites this paper
• The Impact of Perceived Ethical Leadership and Organizational Culture on Job Satisfaction with the Mediating Role of Organizational Commitment in Private Educational Sector of Islamabad, Pakistan

  2017cites this paper
• How to attract and retain Generation Y employees? An exploration of career choice and the meaning of work

  2017cites this paper
• Auswirkungen von Geschlechtsunterschieden auf die Loyalität in Dienstleister-Kunden-Beziehungen

  2016cites this paper
• Mentoring’s Impact on Salesperson Job Satisfaction Dimensions

  2016cites this paper
• Examining the Influence of Selected Factors on Perceived Co-Op Work-Term Quality from a Student Perspective.

  2016cites this paper
• Effects of gender on work-related attitudes: study of lean implemented textile and apparel manufacturing firms

  2016cites this paper
• Henkilöstöjohtamisen tila, tarpeet ja tulosvaikutukset pk-yrityksissä : työsuojelurahaston hankkeen nro 114136 loppuraportti

  2016cites this paper
• Contribution des pratiques RSE à l'éclatement du plafond de verre et à l'engagement des femmes cadres : le cas de deux entreprises au Maroc

  2016cites this paper
• Workplace social capital, job satisfaction and workplace performance in developed and developing countries

  2016cites this paper
• The Relationship between Organizational Commitment, Organizational Identification, Person-Organization Fit, and Job Satisfaction: A Research on IT Specialists

  2016cites this paper
• Ethical Climate’s Relationship to Job Satisfaction, Organisational Commitment and Turnover Intention among Employees

  2016cites this paper
• Influencing dynamics of culture and employee factors on retail banks’ performances in a developing country context

  2016cites this paper
• Effect of the manufacturing practices and technological capability on manufacturing performance in Malaysia

  2016cites this paper
• The impact of energizing interactions on voluntary and involuntary turnover

  2016cites this paper
• The dark side of Multiple Team Membership: the relationship to Intentions to leave and Stress

  2016cites this paper
• The influence of religiosity towards organizational commitment, job satisfaction and personal performance

  2015cites this paper
• Does Gender Moderate The Relationship Between Job Satisfaction and Employee - Turnover Intention? A Proposed Model

  2015cites this paper
• Business Continuity Management Factors and Organizational Performance: A study on the Moderating Role of it Capability

  2015influential citation
• COUNCIL OF THE MARKETING MANAGEMENT ASSOCIATION EDITORIAL REVIEW BOARD

  2015cites this paper
• Leadership succession, organizational climate,trust and individual performance in Nigeriancommercial banks

  2015cites this paper
• Why people quit: Explaining employee turnover intentions among export sales managers

  2015cites this paper
• Relational Perspectives on Leaders’ Influence Behavior

  2015cites this paper
• The employment and psychological contract in the Department of Health in the Vaal Triangle : a case study

  2015cites this paper
• THE INFLUENCE OF RELIGIOSITY TOWARDS ORGANIZATIONAL COMMITMENT, JOB SATISFACTION AND PERSONAL PERFORMANCE

  2015cites this paper
• Affective commitment and customer loyalty in crowdsourcing: antecedents, interdependencies, and practical implications

  2015cites this paper
• The Influence of Islamic Work Ethics on Job Satisfaction and Organization Commitment

  2015cites this paper
• BANKACILIK SEKTÖRÜNDE ÇALIŞANLARIN İŞ TATMİNLERİ VE ÖRGÜTSEL BAĞLILIKLARI ARASINDAKİ İLİŞKİNİN İNCELENMESİ

  2015cites this paper
• Employee Pronoun Use In Verbatim Comments As A Predictor Of Job Attitudes And Turnover Intentions

  2014cites this paper
• Influence behaviors and organizational commitment: A comparative study

  2014cites this paper
• Understanding Effects of Salesperson Locus of Control

  2014cites this paper
• The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction

  2014cites this paper
• Killing two birds with one stone: Cross-selling during service delivery

  2014cites this paper
• Leader–member exchange, affective commitment, engagement, wellbeing, and intention to leave: public versus private sector Italian nurses

  2014cites this paper
• Contract farming supply chain relationship and business performance within Malaysian poultry industry

  2014cites this paper
• Job Involvement and Job Satisfaction of Bank Officers: Role of Type of Organization and Gender

  2014cites this paper
• Can a socially responsible casino better retain its management staff? From an internal customer perspective

  2014cites this paper
• Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?

  2014cites this paper
• Modeling the enablers of organizational commitment

  2014cites this paper
• Leadership Style, National Culture and Employee Satisfaction: Empirical Evidence from European R&D Companies

  2014cites this paper
• ORGANIZATIONAL COMMITMENT AS MEDIATOR VARIABLES ON THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE AND TURNOVER INTENT

  2014cites this paper
• The effects of the performance management system and the organisational culture on the employees attitude in Malaysian government statutory bodies : a case study of Majlis Amanah Rakyat (MARA)

  2014cites this paper
• Contracts and marketing decisions of Indonesian potato growers.

  2013cites this paper
• The Cross-Cultural Adjustment of Hotel Expatriates in Malaysia the Mediating Effects of Comunication and Interaction

  2013cites this paper
• Communication, Job Satisfaction and Employees Turnover in Multinational Engineering Organizations in the United Arab Emirates

  2013cites this paper
• Academician ’ s Perception towards Institutional Culture-Empirical Study of Private Engineering Colleges

  2013cites this paper
• Assessing safety culture in a high reliability organisation

  2013cites this paper
• Negative emotions, value and relationships: Differences between women and men

  2013cites this paper
• The impact of emotional labor in a retail environment

  2013cites this paper