Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

No abstract is available for this paper.

• Publication year

  2016

• Venue

  Management Sciences

• Publication date

  2016-01-28

• Fields of study

  Business, Economics, Computer Science

• Identifiers
  DOI 10.1287/mnsc.2015.2304
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• Aggregation of consumer ratings: an application to Yelp.com

  2017cited by this paper
• Reviews, Reputation, and Revenue: The Case of Yelp.Com

  2016cited by this paper
• Competitive Vices

  2015cited by this paper
• Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?

  2015cited by this paper
• Reviews without a Purchase: Low Ratings, Loyal Customers, and Deception

  2014cited by this paper
• Promotional Reviews: An Empirical Investigation of Online Review Manipulation

  2014influential reference
• Customer-Driven Misconduct: How Competition Corrupts Business Practices

  2013cited by this paper
• Opinion Fraud Detection in Online Reviews by Network Effects

  2013influential reference
• Optimal Aggregation of Consumer Ratings : An Application to Yelp

  2012influential reference
• Designing Ranking Systems for Hotels on Travel Search Engines by Mining User-Generated and Crowdsourced Content

  2012cited by this paper
• Spotting fake reviewer groups in consumer reviews

  2012cited by this paper
• A revenue sharing mechanism for federated search and advertising

  2012cited by this paper
• Sequential and Temporal Dynamics of Online Opinion

  2012cited by this paper
• Syntactic Stylometry for Deception Detection

  2012cited by this paper
• Learning from the Crowd: Regression Discontinuity Estimates of the Effects of an Online Review Database

  2012cited by this paper
• Estimating the prevalence of deception in online review communities

  2012influential reference
• Online Product Opinions: Incidence, Evaluation, and Evolution

  2012cited by this paper
• Calorie Posting in Chain Restaurants

  2011cited by this paper
• Detecting group review spam

  2011cited by this paper
• Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics

  2010cited by this paper
• Designing Ranking Systems for Hotels on Travel Search Engines by Mining User-Generated and Crowd-Sourced Content 1

  2010cited by this paper
• Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products?

  2010cited by this paper
• Finding unusual review patterns using unexpected rules

  2010cited by this paper
• Reputational Incentives for Restaurant Hygiene

  2009influential reference
• Self-Selection and Information Role of Online Product Reviews

  2008cited by this paper
• The Effect of Word of Mouth on Sales: Online Book Reviews

  2006cited by this paper
• Can online reviews reveal a product's true quality?: empirical findings and analytical modeling of Online word-of-mouth communication

  2006cited by this paper
• Why Restaurants Fail

  2005cited by this paper
• Strategic Manipulation of Internet Opinion Forums : Implications for Consumers and Firms

  2004cited by this paper
• Does Competition Destroy Ethical Behavior

  2004cited by this paper
• CAPTCHA: Using Hard AI Problems for Security

  2003cited by this paper
• Advances in Cryptology — EUROCRYPT 2003

  2003cited by this paper
• Winning Isn't Everything: Corruption in Sumo Wrestling

  2002cited by this paper
• Statistical fraud detection: A review

  2002cited by this paper
• Misclassification of the dependent variable in a discrete-response setting

  1998cited by this paper
• Kernel Smoothing

  1995cited by this paper
• Consumer Choice and Segmentation in the Restaurant Industry

  1992cited by this paper
• On the Pooling of Time Series and Cross Section Data

  1978influential reference

• “Cashback for Positive Reviews”: Boon or Bane? An Empirical Study on the Impact of Negative Emotions in Review Manipulation on Evaluation Behavior

  2026cites this paper
• From Hashtags to Products: The Role of User-Generated Content in Brand Storytelling and New Product Development in the Food and Beverage Sector

  2026cites this paper
• The Influence of Customer Ratings and Reviews on Online Electronic Product Purchase Decisions

  2026cites this paper
• A Log-Likelihood Chain Framework for Defending Against LDP Data Poisoning Attacks

  2026cites this paper
• AI-generated fake review detection

  2026cites this paper
• Membership Bundling in Platform Competition: To Bundle Add-Ons Together or Separately?

  2026cites this paper
• Interpretable fake review detection based on multimodal information and human-computer collaboration

  2026cites this paper
• Consensus Stability of Community Notes on X

  2026cites this paper
• Culture and social influence: Evidence from online reviews

  2026cites this paper
• Quality Disclosures and Disappointment: Evidence from the Academy Nominations

  2026cites this paper
• Research on Chinese multimodal fake review detection for AIGC-Generated content

  2026cites this paper
• Beyond credibility: expressive authenticity judgments of online reviews

  2026cites this paper
• Use of Transfer Learning for Affordable In-Context Fake Review Generation

  2025cites this paper
• Trading Volume Manipulation and Competition Among Centralized Crypto Exchanges

  2025cites this paper
• The Dark Side of Bot Farms in the Business World: An Ethical and Economic Threat in the Digital Era

  2025cites this paper
• Digital Ethics and the Overrated Phenomenon: Balancing Freedom and Responsibility in Social Media

  2025cites this paper
• A Rater‐Reader Inconsistency: Underjudging the Influence of Price in Consumer Ratings

  2025cites this paper
• Hypergraph-based contrastive learning for enhanced fraud detection

  2025cites this paper
• Unsupervised Heuristic Detection of Deceptive Reviews in E-Commerce

  2025cites this paper
• Research on Dynamic Incentive Mechanism for Co-Creation of Value in Innovation-Oriented Platform Ecosystem Considering Supervision

  2025cites this paper
• Online Learning to Rank under Corruption: A Robust Cascading Bandits Approach

  2025cites this paper
• The Affective Iceberg Model for Review Manipulation Detection: A GPT-Based Design Artifact

  2025cites this paper
• Relative deprivation in solving unfair customer reviews

  2025cites this paper
• Dark Patterns in Digital Hospitality Platforms: Ethical and Legal Challenges for Albania’s Tourism Sector

  2025cites this paper
• Benchmarking Transformer Models Against Classical Approaches for Fake Review Detection on the Deceptive Opinion Spam Corpus

  2025cites this paper
• Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression

  2025cites this paper
• Networked Markets, Fragmented Data: Adaptive Graph Learning for Customer Risk Analytics and Policy Design

  2025cites this paper
• Yönetim Bilişim Sistemleri ve Pazarlama Alanlarının Kesişim Noktaları: Bibliyometrik Bir İnceleme

  2025cites this paper
• Is Deepfake Diversity Real? Analyzing the Diversity of Deepfake Avatars

  2025cites this paper
• Decentralization in Organizations: A Revolution or a Mirage?

  2025cites this paper
• Honesty, Stigma, and Cooperation in an Overlapping-Generations Game

  2025cites this paper
• Exploring electronic word-of-mouth evaluation bias caused by online buyer-seller interaction

  2025cites this paper
• Review Manipulation and Filtering on Digital Platforms

  2025cites this paper
• A self-supervised transformer framework for cross-domain fraudulent review detection (CROSS-FRD)

  2025cites this paper
• Emerging Sources, Formats, Channels, Devices, and Audiences in Modern eWOM Communications

  2025cites this paper
• Can Blockchain-Based Authenticity Disclosures Increase Consumer Trust in Online Advertising?

  2025cites this paper
• From flashlight to spotlight: Illuminating gray shadows that shape entrepreneurship’s dark sides

  2025cites this paper
• Stop it or not? Effect of platform's governance on firms' online review manipulation

  2025cites this paper
• Fake News in Tourism: A Systematic Literature Review

  2025cites this paper
• Fake it till you make it – the incentive of “brushing orders” in competition

  2025cites this paper
• Responding to illegitimate negative reviews: how defensive responses affect purchase intentions

  2025cites this paper
• The role of digital platforms in market coordination through quality valuations. The case of restaurants

  2025cites this paper
• Effects of Word-of-Mouth Textual Consistency on Consumers’ Purchase Behavior

  2025cites this paper
• Overcoming Scalability Barriers in Manufacturing Marketplaces: A Framework for Trust-Centric Platforms

  2025cites this paper
• Lost in the stars: Making sense of information compression in ratings

  2025cites this paper
• Navigating the Pitfalls of Current Methods and Challenges in Sentiment Analysis: Progress and Open Directions

  2025cites this paper
• Expertise, accuracy, and reputation inflation in the wine market: Evidence from Vivino ratings

  2025cites this paper
• Anomaly Detection of the Consistency between Online Review Ratings and Votes for Merchants on Web Platforms Based on Big Data

  2025cites this paper
• Platform Policies and Quality Class: When are Hotels Prone to Rating Manipulation?

  2025cites this paper
• The entrepreneurial creation of private institutions: exchange platform innovations and economic development

  2025cites this paper
• Political Consumerism and the Emergence of Rare Information on User-Generated Content Platforms

  2025cites this paper
• Managing consumer deliberation with demand investment under platform retailing

  2025cites this paper
• Reputation vs. price: Sequential recommendations based on cue diagnosticity theory

  2025cites this paper
• Platform strategy to combat online review manipulation: store brand introduction and technology investment

  2025cites this paper
• The coherent two-phased process from sold online to redemption offline on an online daily-deal platform

  2025cites this paper
• The visual language of brand logos: Exploring the relationship between logo simplicity and perceptions of brand warmth and competence

  2025cites this paper
• Can customers be hygiene inspectors? Leveraging social media to support health authorities in food safety monitoring

  2025cites this paper
• Detecting Fake Reviews Using Aspect-Based Sentiment Analysis and Graph Convolutional Networks

  2025cites this paper
• Rethinking negativity bias in online word-of-mouth: When negative reviews don’t always help

  2025cites this paper
• Secure blockchain-based reputation system for IIoT-enabled retail industry with resistance to sybil attack

  2025cites this paper
• Leveraging social media data in knowledge management to identify noncompliance: insights from the foodservice industry

  2025cites this paper
• Addressing media and information literacy in engineering design education: Learning to design technologies in the era of science denial and misinformation

  2025cites this paper
• References to unbiased sources increase the helpfulness of community fact-checks

  2025influential citation
• Biases in online reviews: the default positive review rule and the conditional rebate strategy

  2025cites this paper
• Decoding deception in the online marketplace: enhancing fake review detection with psycholinguistics and transformer models

  2025cites this paper
• Operations & supply chain management: principles and practice

  2025cites this paper
• Frontiers: How Much Influencer Marketing Is Undisclosed? Evidence from Twitter

  2025cites this paper
• How Do Dishonest Reputation Upgrading Cues Affect Reputation-Based Cooperation? The Roles of Trust and Perceived Trustworthiness.

  2025cites this paper
• Dynamic Evolutionary Game Analysis of Online Praise Reward Behavior of E-commerce Platform

  2025cites this paper
• The new industry playbook: digital service innovation in multi-platform ecosystems

  2025cites this paper
• The Illusion of Authenticity in Online Reviews: Truth Bias and the Role of Valence

  2025cites this paper
• Examining the Correlation Between Consumer Experiences with Deceptive Advertising and Perceived Platform Credibility and Purchase Intention in Online Shopping: The Case of the Philippines

  2025influential citation
• Interactive Viral Marketing Through Big Data Analytics, Influencer Networks, AI Integration, and Ethical Dimensions

  2025cites this paper
• The Wisdom of Electronic Employee Crowds - Employee Reviews as a Data Source in Finance, Accounting, Economics, and Management Research: A Systematic Literature Review

  2025cites this paper
• The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness

  2025cites this paper
• Trade-off aversion and indecisive behaviours

  2025cites this paper
• The Need for Speed: The Impact of Capital Constraints on Strategic Misconduct

  2025cites this paper
• AI vs. human: A large-scale analysis of AI-generated fake reviews, human-generated fake reviews and authentic reviews

  2025cites this paper
• Market Design Choices, Racial Discrimination, and Equitable Microentrepreneurship in Digital Marketplaces

  2025cites this paper
• Legitimising destructive entrepreneurship: the case of a crypto-entrepreneur

  2025cites this paper
• From fake to AI-generated: Leveraging information manipulation theory and explainable AI for robust detection of manipulated reviews

  2025cites this paper
• Chameleon Channels: Measuring YouTube Accounts Repurposed for Deception and Profit

  2025cites this paper
• Optimizing Innovation Decisions with Deep Learning: An Attention-Utility Enhanced IPA-Kano Framework for Customer-Centric Product Development

  2025cites this paper
• Feedback effect of social media on corporate investment Efficiency: Evidence from Firm’s Twitter presence and engagement

  2025cites this paper
• Review content and customer satisfaction: a textual analysis of Yelp restaurant reviews

  2025cites this paper
• Decoding LLMs' verbal deception in online reviews

  2025cites this paper
• The impact of online consumer reviews on purchase intentions for electronic products

  2025cites this paper
• An unsupervised domain adaptation method for cross-domain deceptive reviews detection

  2025cites this paper
• Alternative data for restaurant bankruptcy prediction

  2025cites this paper
• Watch out for anonymous online reviews on financial service: both review and its helpfulness might be manipulated

  2025cites this paper
• The interplay of motivations and emotions in consumer engagement: Exploring eWOM communication amidst online review fraud

  2025influential citation
• Platform Design and Innovation Incentives: Evidence from the Product Ratings System on Apple's App Store

  2025cites this paper
• How Many Is Enough: An Examination of Diminishing Returns on the Number of Images in Online Hotel Reviews

  2025cites this paper
• Deep Learning Approaches for Fake Review Detection: A Comprehensive Survey

  2025cites this paper
• Slow is Fast! Dissecting Ethereum's Slow Liquidity Drain Scams

  2025cites this paper
• Monitoring Reasoning Models for Misbehavior and the Risks of Promoting Obfuscation

  2025cites this paper
• Why Do Product Prices Affect Review Ratings? Evidence from a Japanese Online Travel Agency

  2025cites this paper
• Social vs. Environmental Activities on Digital Media and Firm Performance

  2025cites this paper
• Fake Reviews as Dark Patterns: A Nudge Theory Perspective Using the SOR Framework

  2025cites this paper
• Have you ever priced the rain? Unravelling how the weather forecasts affect prices in the hospitality industry

  2025cites this paper