“In this clear and compelling book, Jerry Muller shows how our attempts to improve orga nizational outcomes through quantitative mea sures have metastasized into a culture of gaming and manipulation. Through carefully researched case studies on education, healthcare, and compensation, The Tyranny of Metrics makes a convincing case that we need to restore judgment and ethical considerations at a time when shallow quantification threatens the integrity of our most impor tant institutions.” — RAKESH KHURANA, Harvard Business School
ABSTRACT
PUBLICATION RECORD
- Publication year
2019
- Venue
The European Legacy
- Publication date
2019-04-16
- Fields of study
Business, Education, Computer Science
- Identifiers
- External record
- Source metadata
Semantic Scholar
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