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Feeling Bad and Doing Good: The Effect of Customer Mistreatment on Service Employee's Daily Display of Helping Behaviors
Yumeng Yue,Karyn L. Wang,Markus Groth
Published 2017 in Personnel Psychology
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- Publication year
2017
- Venue
Personnel Psychology
- Publication date
2017-12-01
- Fields of study
Business, Psychology
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- External record
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Semantic Scholar
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