The service-quality puzzle

No abstract is available for this paper.

• Publication year

  1988

• Venue

  Business Horizons

• Publication date

  1988-09-01

• Fields of study

  Business

• Identifiers
  DOI 10.1016/0007-6813(88)90053-5
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

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