(Good) Software documentation provides developers and users with a description of what a software system does, how it operates, and how it should be used. For example, technical documentation (e.g., an API reference guide) aids developers during evolution/maintenance activities, while a user manual explains how users are to interact with a system. Despite its intrinsic value, the creation and the maintenance of documentation is often neglected, negatively impacting its quality and usefulness, ultimately leading to a generally unfavourable take on documentation. Previous studies investigating documentation issues have been based on surveying developers, which naturally leads to a somewhat biased view of problems affecting documentation. We present a large scale empirical study, where we mined, analyzed, and categorized 878 documentation-related artifacts stemming from four different sources, namely mailing lists, Stack Overflow discussions, issue repositories, and pull requests. The result is a detailed taxonomy of documentation issues from which we infer a series of actionable proposals both for researchers and practitioners.
Software Documentation Issues Unveiled
Emad Aghajani,Csaba Nagy,Olga Lucero Vega-Márquez,Mario Linares-Vásquez,Laura Moreno,G. Bavota,Michele Lanza
Published 2019 in International Conference on Software Engineering
ABSTRACT
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- Publication year
2019
- Venue
International Conference on Software Engineering
- Publication date
2019-05-01
- Fields of study
Computer Science
- Identifiers
- External record
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Semantic Scholar
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- No claims are published for this paper.
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REFERENCES
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