The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry.

No abstract is available for this paper.

• Publication year

  2010

• Venue

  International Journal of Hospitality Management

• Publication date

  2010-03-01

• Fields of study

  Business, Psychology

• Identifiers
  DOI 10.1016/J.IJHM.2009.04.005
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• AFFECTIVITY, CONFLICTS IN THE WORK-FAMILY INTERFACE AND HOTEL EMPLOYEE OUTCOMES

  2008cited by this paper
• Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance

  2008cited by this paper
• Family-supportive organization perceptions, multiple dimensions of work-family conflict and employee satisfaction

  2008cited by this paper
• Work-family supportiveness organizational perceptions: Important for the well-being of male blue-collar hourly workers?

  2007cited by this paper
• Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance.

  2007cited by this paper
• The constraints of a ‘work–life balance’ approach: an international perspective

  2007cited by this paper
• Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels

  2007cited by this paper
• The role of job control and job support in adjusting service employee's work-to-leisure conflict

  2007cited by this paper
• Hotel job burnout: the role of personality characteristics.

  2007cited by this paper
• Attracting and retaining food servers: how internal service quality moderates occupational stigma.

  2007cited by this paper
• Reciprocal relations among job demands, job control, and social support are moderated by neuroticism: A cross-lagged analysis

  2007cited by this paper
• Oxford Handbook of Human Resource Management, The

  2007cited by this paper
• The effects of lean production on worker job stress

  2006cited by this paper
• Key attributes of internal service recovery strategies as perceived by frontline food service employees

  2006cited by this paper
• The impact of developmental experience, empowerment, and organizational support on catering service staff performance

  2006cited by this paper
• How time‐flexible work policies can reduce stress, improve health, and save money

  2005cited by this paper
• Achievements and challenges for work/life balance strategies in Australian organizations

  2005cited by this paper
• Occupational stress in (inter)action: the interplay between job demands and job resources

  2005cited by this paper
• Spillover and crossover of exhaustion and life satisfaction among dual-earner parents

  2005cited by this paper
• Extending the demands‐control model: A daily diary study of job characteristics, work‐family conflict and work‐family facilitation

  2005cited by this paper
• Work and family domain stressors and support: Within‐ and cross‐domain influences on work–family conflict

  2005cited by this paper
• Adjusting to job demands: The role of work self-determination and job control in predicting burnout

  2004cited by this paper
• Stressful work, psychological job strain, and turnover: a 2-year prospective cohort study of truck drivers.

  2004cited by this paper
• The Impact of Perceived Organizational Support on the Relationship Between Boundary Spanner Role Stress and Work Outcomes

  2003cited by this paper
• Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support

  2003influential reference
• The challenges of implementing quality in the Irish hotel industry

  2003cited by this paper
• The UK Perspective: A Review of Research on Organisational Stress Management Interventions

  2003cited by this paper
• Family leave policies and devolution to the line

  2003cited by this paper
• Human Resources Practices as Predictors of Work‐Family Outcomes and Employee Turnover

  2003cited by this paper
• The Effects of Flexible Work Arrangements on Stressors, Burnout, and Behavioral Job Outcomes in Public Accounting

  2002cited by this paper
• Are work stress relationships universal? A nine-region examination of role stressors, general self-efficacy, and burnout

  2002cited by this paper
• Back to basics: Re-examination of Demand-Control Theory of occupational stress

  2001cited by this paper
• On happiness and human potentials: a review of research on hedonic and eudaimonic well-being.

  2001cited by this paper
• Family-Supportive Work Environments: The Role of Organizational Perceptions

  2001cited by this paper
• Scale reliability and validity of the Karasek 'Job Demand-Control-Support' model in the Belstress study

  2001cited by this paper
• ‘As cooks go, she went’ : is labour churn inevitable?

  2001cited by this paper
• The job strain model is enough for managers: No augmentation needed

  2001cited by this paper
• Culture′s Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations

  2001cited by this paper
• The Demands-Control-Support model, locus of control and job dissatisfaction: A longitudinal study

  2001cited by this paper
• Control and role conflict in food service providers

  2001cited by this paper
• A multiple case study approach to work stress prevention in Europe

  2000cited by this paper
• Part‐time work for women: Does it really help balance work and family?

  2000cited by this paper
• Service recovery: a framework and empirical investigation

  2000cited by this paper
• Work-family human resource bundles and perceived organizational performance

  2000cited by this paper
• Collective efficacy versus self-efficacy in coping responses to stressors and control: a cross-cultural study.

  2000cited by this paper
• The Job Demand-Control (-Support) Model and psychological well-being: A review of 20 years of empirical research

  1999cited by this paper
• Fit as a mediator of the relationship between work hours and burnout.

  1999cited by this paper
• Workload and social support: Effects on performance and stress

  1999cited by this paper
• Flexible and compressed workweek schedules: A meta-analysis of their effects on work-related criteria.

  1999cited by this paper
• Psychological Aspects of Workload

  1998cited by this paper
• Antecedents of employee burnout in the hotel industry

  1998cited by this paper
• A Critical Examination of the Demand-Control-Support Model from a Work Psychological Perspective

  1997cited by this paper
• Career stress responses among hospitality employees.

  1997cited by this paper
• Work–Family Conflict in Dual-Earner Couples: Within-Individual and Crossover Effects of Work and Family

  1997cited by this paper
• It's about time: A study of hours worked and work spillover among law firm lawyers.

  1997cited by this paper
• The effects of hours of work on health: A meta-analytic review.

  1997cited by this paper
• Divergent Effects Of Job Control On Coping With Work Stressors: The Key Role Of Self-Efficacy

  1997cited by this paper
• Workplace induced stress among operational staff in the hotel industry

  1997cited by this paper
• The demands—control model of job strain: A more specific test

  1996cited by this paper
• Taking work home : A study of daily fluctuations in work stressors, effects on moods and impacts on marital partners

  1996cited by this paper
• Perceptual mapping of attributes and preferences: an empirical examination of hotel F&B products in Korea

  1996cited by this paper
• Karasek's Model in the People's Republic of China: Effects of Job Demands, Control, and Individual Differences

  1996cited by this paper
• Managing Workplace Stress

  1996cited by this paper
• Organizational Risk Factors for Job Stress

  1995cited by this paper
• The healthy company: Research paradigms for personal and organizational health.

  1995cited by this paper
• WHO APPRECIATES FAMILY‐RESPONSIVE HUMAN RESOURCE POLICIES: THE IMPACT OF FAMILY‐FRIENDLY POLICIES ON THE ORGANIZATIONAL ATTACHMENT OF PARENTS AND NON‐PARENTS

  1995cited by this paper
• Impact of family-supportive work variables on work-family conflict and strain: A control perspective.

  1995cited by this paper
• Analysis of job stress profile in the hotel industry

  1994cited by this paper
• Critical Service Encounters: The Employee's Viewpoint

  1994cited by this paper
• A longitudinal test of Karasek's Job Strain model among office workers

  1993cited by this paper
• Effects of stressful job demands and control on physiological and attitudinal outcomes in a hospital setting.

  1993cited by this paper
• A refutation of Karasek's demand – discretion model of occupational stress with a range of dependent measures.

  1993cited by this paper
• The Handbook of human resource management

  1992cited by this paper
• Occupational Stress, Social Support, and the Buffer Hypothesis

  1991cited by this paper
• Managerial job stress in the hotel industry

  1991cited by this paper
• The Impact of Flexible Scheduling on Employee Attendance and Turnover.

  1990cited by this paper
• Healthy Work : Stress, Productivity, and the Reconstruction of Working Life

  1990cited by this paper
• Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population.

  1988cited by this paper
• Occupational stress: its causes and consequences for job performance.

  1986cited by this paper
• International review of industrial and organizational psychology

  1986cited by this paper
• Handbook of Work and Organizational Psychology

  1984cited by this paper
• Job decision latitude and mental strain: Implications for job redesign

  1979cited by this paper
• Exchange and Power in Social Life

  1964cited by this paper

• Filipino Brand of Service Excellence Towards Global Hotel Service Standards

  2026cites this paper
• Hearts at work: why do individuals with attachment anxiety experience more work-family enrichment and less work-family conflict?

  2026cites this paper
• The Role of Field Supervision in Enhancing Worker Engagement and Productivity in Construction Projects

  2025cites this paper
• The relationship between job burnout and turnover intentions among employees in the restaurant industry

  2025cites this paper
• Do grit and interdependent personality predict adaptive performance in the Chinese workplace? The moderating role of work–life balance

  2025cites this paper
• Shifting Boundaries: Women's Career Empowerment Through Flexibility in Hotels

  2025influential citation
• Impact of job resources on organizational citizenship behavior among primary care staff in Guangzhou, China: a cross-sectional study

  2025cites this paper
• Structural modeling of war anxiety, job burnout, career change intentions, and organizational commitment

  2025cites this paper
• Examining the impact of fun in the workplace in hospitality internships

  2025cites this paper
• Impact of Work-Life Quality on Employees Job Performance: A Case Study of Kavin Group Company Kurdistan – Iraq

  2025cites this paper
• Navigating Work-Life Balance in the Digital Age: A Comprehensive Review of Factors Impacting IT Industry Employees

  2025cites this paper
• The Mediating and Moderating Roles of Study‐Life Balance in Predicting Student Well‐Being: A Quantitative Diary Study

  2025cites this paper
• Time theft is the best defense: the impact of workplace bullying on time theft

  2025cites this paper
• A Cross-Disciplinary Bibliometric Review of Family-Friendly Work Activities and Agenda for Future Research

  2025cites this paper
• Beyond Good Intentions: Unraveling the CSR‐Employee Health Nexus Through the Lens of Job Stress and Work Overload: A Three‐Wave Time‐Lagged Study

  2025cites this paper
• Turizm Sektöründeki Çalışanların Örgütsel Değişim Algılarının İş-Yaşam Dengesine Etkisi

  2025cites this paper
• The Effects of Work Demands and Home Demands towards Quality of Work Life (QWL) among Administrators at Universiti Teknologi MARA

  2025cites this paper
• Evaluation of work life balance and mental states of Eskişehir Tepebaşı municipality employees

  2025cites this paper
• Workplace spirituality, mental health, and turnover intentions of hotel employees in Ghana: a broaden and build theory of positive emotions perspective

  2025cites this paper
• Family‐Friendly Work Systems: A Systematic Review, Critical Assessment, and Future Research Agenda of the Work‐Life Benefits Literature

  2025cites this paper
• A STUDY OF FACTORS INFLUENCING WORK ENTHUSIASM OF THAI EMPLOYEES OF CHINESE ENTERPRISES IN THAILAND (THE CASE STUDY OF Z RUBBER COMPANY)

  2024cites this paper
• Relation between work hours, work control, work stress, and quality of life in persons with spinal cord injury.

  2024cites this paper
• Influence of workplace flexibility on employee engagement among young generation

  2024cites this paper
• Impact of Job Environment on Performance of Private School Teachers in Birendranagar

  2024cites this paper
• Fostering social sustainability: unveiling HR’s power in enhancing employee resilience via social exchange and broaden-and-build theories

  2024cites this paper
• Influence of Career Adaptability and Job Control on Decent Work and Occupational Stress in a Sample of Apprentices

  2024cites this paper
• Public Health Implications Amidst the British Curry Conundrum: Challenges and Opportunities for Bangladeshi Restaurants and Workers in the UK

  2024cites this paper
• Does social support and work-life conflict moderate the influence of job stress on job performance? (A study at Syiah Kuala University)

  2024cites this paper
• Impact of Flexible Work Arrangements on the Engagement Levels of Younger Employees

  2024cites this paper
• Mind Matters: Exploring Employees' Mental Health Literacy in the Hotel Industry

  2023cites this paper
• Effect of Job Demand, Social Support and Decision Latitude on Burnout in Doctors Working in Private and Government Hospitals

  2023cites this paper
• Exploring Perceived Workplace Psychosocial Factors and Its Relation on Mental Health Among Baristas

  2023cites this paper
• Strategies to Overcome Work Stress Employees of PT Permodalan Nasional Madani DKI Jakarta Branch

  2023cites this paper
• Determinants of employee intention to stay: a generational multigroup analysis

  2023cites this paper
• Role‐overload and self‐esteem affecting teachers career satisfaction: Serial mediation through work engagement and job satisfaction

  2023cites this paper
• Relation Work–Family Conflict, Family-Work Conflict and Work-Life Balance at the Government Bank, Indonesia

  2023cites this paper
• Front-line hotel employees mental health and quality of life post COVID-19 pandemic: The role of coping strategies

  2023cites this paper
• Becoming the hospitality industry employer of choice

  2023cites this paper
• Coping with occupational stress: exploring women spa therapist’s experiences

  2023influential citation
• Need to cut or freeze pay of your employees? Providing work–life balancing practices can help if maintaining employee morale is a concern

  2023cites this paper
• Yiyecek İçecek İşletmelerinde Örgütsel Stres Faktörleri Üzerine Bir Araştırma

  2023cites this paper
• Seeing the Forest and the Trees: A Scoping Review of Empirical Research on Work-Life Balance

  2023cites this paper
• “What else is new?” identifying emerging psychosocial risk factors in hospitality employment

  2023cites this paper
• UNCOVERING THE DARK SIDE OF LEADERSHIP: CONSEQUENCES OF TOXIC LEADERSHIP ON TURNOVER INTENTION WITH BPHUBBING AS MODERATION

  2023cites this paper
• Quality of work life and organizational commitment of the academic staff in Ethiopian universities.

  2023cites this paper
• Influence of Adaptive Leadership Safe Environment dimension on Organizational Performance in Kenya’s Insurance Companies

  2023cites this paper
• The Impact of Work Stress Alleviating Strategies on Employee’s Satisfaction in Hotels

  2022cites this paper
• Organizational leisure benefits – a resource to facilitate employees’ work-life balance?

  2022cites this paper
• Flow experience and city identity in the restorative environment: A conceptual model and nature-based intervention

  2022cites this paper
• Equilibrio trabajo-vida y su relación con la salud mental en trabajadores de diferentes profesiones: una revisión sistemática

  2022cites this paper
• The Effect of Transformational Leadership on Turnover Intention and Organizational Citizenship Behaviour (OCB): The Mediation Role of Psychological Empowerment and Affective Commitment (Study on Ws Warung Steak in Surakarta Residency)

  2022cites this paper
• Using emotional intelligence and personal coping strategies to achieve work family balance in frontline hotel employees

  2022cites this paper
• Stressors and Destressors in Working From Home Based on Context and Physiology From Self-Reports and Smartwatch Measurements: International Observational Study Trial

  2022cites this paper
• Assessment of Work Stressors in Hotels from the Employees Perspective

  2022cites this paper
• Happiness, job stress, job dedication and perceived organizational support: a mediating model

  2022cites this paper
• Infoxicación por comunicación interna en WhatsApp y estrés laboral. Caso: docentes de la UAT

  2022cites this paper
• A RESEARCH ON ORGANIZATIONAL STRESS SOURCES OF BLUE AND WHITE COLLAR EMPLOYEES IN HOTEL BUSINESSES

  2022cites this paper
• Factors Associated with Job Stress among Employees in Food Service Department at Selected Private Hospitals in Malaysia

  2022cites this paper
• Is Working from Home a Blessing or a Burden? Home Demands as a Mediator of the Relationship Between Work Engagement and Work-Life Balance

  2022cites this paper
• Work-life balance practices and organizational cynicism: The mediating role of person-job fit

  2022cites this paper
• An Exploratory Study on the Relation between Companies’ Food Integrity Climate and Employees’ Food Integrity Behavior in Food Businesses

  2022cites this paper
• Psychological capital and employee job attitudes: the critical significance of work-life balance

  2022cites this paper
• THE MODERATING EFFECT OF COVID-19 ON THE RELATIONSHIP BETWEEN WORK-LIFE BALANCE AND HOTEL EMPLOYEES’ FEARS

  2022cites this paper
• Work-Life Flexibility Policies From a Boundary Control and Implementation Perspective: A Review and Research Framework

  2022cites this paper
• Coping Strategies' Effect on Occupational Stress and its Reflection on Employees' Turnover Intention in Hotels: The Moderating Role of Social Exchange

  2022cites this paper
• Association between job control and psychological health in middle-level managers

  2022cites this paper
• Stress during work placement – examining positive outcomes for hospitality students in a work-integrated learning programme

  2022cites this paper
• 20 years of workplace diversity research in hospitality and tourism: a bibliometric analysis

  2022cites this paper
• Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly

  2022cites this paper
• Effect of Organizational Factors on Psychological Stress and Job Satisfaction

  2022cites this paper
• Workers’ individual and dyadic coping with the COVID-19 health emergency: A cross cultural study

  2022cites this paper
• Leadership effectiveness as a predictor of turnover intention: determinants of work stress

  2022cites this paper
• Negative workplace gossip and targets’ subjective well-being: a moderated mediation model

  2022cites this paper
• Organizational leisure benefits: a neglected signaling device in hospitality job advertisements?

  2022cites this paper
• Challenges of Work-Life Balance Faced by Working Fathers in Kathmandu Valley

  2022cites this paper
• Special Employment Centres, Time Factor and Sustainable Human Resources Management in Spanish Hotel Industry: Can Corporate Social Marketing Improve the Labour Situation of People with Disabilities?

  2021cites this paper
• THE ROLE OF UNDEREMPLOYMENT IN TURNOVER INTENTION THROUGH JOB DEPRIVATION AND JOB STRESS: A MULTIPLE MEDIATION MECHANISM

  2021cites this paper
• Sustainable human resources management in crisis contexts: Interaction of socially responsible labour practices for the wellbeing of employees

  2021cites this paper
• Work-Life Balance in India: Policy, Practices and the Road Ahead

  2021cites this paper
• Between surface and deep acting: a strategy to get a good feeling at workplace

  2021cites this paper
• JOB CHARACTERISTICS RELATED STRESS AS A RISK FACTOR OF STROKE: A LITERATURE REVIEW

  2021cites this paper
• Relationship between rework of engineering drawing tasks and stress level measured from physiological signals

  2021cites this paper
• The Effectiveness of Training Stress Coping Skills on Work-Life Balance of the Staff of Education Department in Yazd Province

  2021cites this paper
• The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction

  2021cites this paper
• Job quality and work engagement in the cruise industry

  2021cites this paper
• Use of flexible work practices and employee outcomes: the role of work–life balance and employee age

  2021cites this paper
• Employee Stress and Turnover Intentions of Employees in Hotel Organizations

  2021cites this paper
• Assessing Occupational Stressors in Restaurant Work Prior to and During the COVID-19 Pandemic

  2021cites this paper
• Research on the relationship between challenging-hindrance stress and employee health based on cross-sectional data by structural equation modeling

  2021cites this paper
• Strengthening of work-life balance while working remotely in the context of COVID-19 pandemic

  2021cites this paper
• A Study on the Impact of Work-life Balance and Smart Work Environment on Job Satisfaction and Organizational Commitment among Employees

  2021cites this paper
• The Effect of Abusive Supervision on Organizational Identification: A Moderated Mediation Analysis

  2021cites this paper
• An exploratory assessment of callings: the importance of specialization

  2021cites this paper
• Employee thriving at work: The long reach of family incivility and family support

  2021cites this paper
• ROLE OF CHIEF HAPPINESS OFFICER (CHO) INTERVENTIONS TO IMPROVEMENT IN ENVIRONMENTAL FIT HAPPINESS

  2021cites this paper
• The Effect of Job Stress on The Employees' Performance and Turnover Intention in ‎Egyptian Hotels: Job Satisfaction as A Mediator

  2021influential citation
• Mental Workload and Job Satisfaction in Healthcare Workers: The Moderating Role of Job Control

  2021cites this paper
• Should I Quit? Understanding Job Stress and Coping Strategies Among Hospitality Students During on the Job Training Program

  2021cites this paper
• How psychological contract breach affects long‐term mental and physical health: the longitudinal role of effort–reward imbalance

  2021cites this paper
• Controlling the clock: Working hours in the UK hotel sector

  2021cites this paper