Automating spoken dialogue management design using machine learning: An industry perspective

No abstract is available for this paper.

• Publication year

  2008

• Venue

  Speech Communication

• Publication date

  2008-08-01

• Fields of study

  Computer Science

• Identifiers
  DOI 10.1016/j.specom.2008.03.010
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• Automatically Training a Problematic Dialogue Predictor for a Spoken Dialogue System

  2011cited by this paper
• Optimizing Dialogue Management with Reinforcement Learning: Experiments with the NJFun System

  2011cited by this paper
• Automatic Evaluation

  2009cited by this paper
• Sorry, I Didn’t Catch That!

  2008cited by this paper
• Technical Support Dialog Systems:Issues, Problems, and Solutions

  2007cited by this paper
• Personalizing influence diagrams: applying online learning strategies to dialogue management

  2007cited by this paper
• Applying POMDPs to Dialog Systems in the Troubleshooting Domain

  2007cited by this paper
• Partially observable Markov decision processes for spoken dialog systems

  2007cited by this paper
• Comparing the Utility of State Features in Spoken Dialogue Using Reinforcement Learning

  2006cited by this paper
• A probabilistic framework for dialog simulation and optimal strategy learning

  2006cited by this paper
• Prompt selection with reinforcement learning in an AT&t call routing application

  2006cited by this paper
• VALUE-BASED OPTIMAL DECISION FOR DIALOG SYSTEMS

  2006cited by this paper
• ONLINE SUPERVISED LEARNING OF NON-UNDERSTANDING RECOVERY POLICIES

  2006cited by this paper
• Where do we go from here? Research and Commercial Spoken Dialog Systems

  2005influential reference
• Sorry and I Didn’t Catch That! - An Investigation of Non-understanding Errors and Recovery Strategies

  2005cited by this paper
• Factored partially observable Markov decision processes for dialogue management

  2005cited by this paper
• Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship

  2005cited by this paper
• The Markov Assumption in Spoken Dialogue Management

  2005cited by this paper
• Error handling in the RavenClaw dialog management framework

  2005cited by this paper
• Effects of the user model on simulation-based learning of dialogue strategies

  2005cited by this paper
• Spoken Language Communication with Machines: The Long and Winding Road from Research to Business

  2005cited by this paper
• Code Complete

  2005cited by this paper
• Personalizing Influence Diagrams

  2005cited by this paper
• Scaling up POMDPs for Dialog Management: The ``Summary POMDP'' Method

  2005cited by this paper
• Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models

  2004cited by this paper
• Simple Statistical Gradient-Following Algorithms for Connectionist Reinforcement Learning

  2004cited by this paper
• The statistical approach to the design of spoken dialogue systems

  2003cited by this paper
• Designing and Evaluating an Adaptive Spoken Dialogue System

  2002cited by this paper
• How to build a speech recognition application : a style guide for telephony dialogues

  2001cited by this paper
• Quantitative and Qualitative Evaluation of Darpa Communicator Spoken Dialogue Systems

  2001cited by this paper
• Planning and Acting under Uncertainty: A New Model for Spoken Dialogue System

  2001cited by this paper
• Galaxy-II as an Architecture for Spoken Dialogue Evaluation

  2000cited by this paper
• An Application of Reinforcement Learning to Dialogue Strategy Selection in a Spoken Dialogue System for Email

  2000cited by this paper
• Spoken Dialogue Management Using Probabilistic Reasoning

  2000cited by this paper
• Two decades of statistical language modeling: where do we go from here?

  2000cited by this paper
• Towards developing general models of usability with PARADISE

  2000cited by this paper
• A stochastic model of human-machine interaction for learning dialog strategies

  2000cited by this paper
• An architecture for a generic dialogue shell

  2000cited by this paper
• Task-based dialog management using an agenda

  2000cited by this paper
• Algorithms for Inverse Reinforcement Learning

  2000cited by this paper
• How to Build a Speech Recognition Application

  1999cited by this paper
• Free-flow dialog management using forms.

  1999cited by this paper
• Reinforcement Learning: An Introduction

  1998influential reference
• A Practical Guide to Software Localization

  1998cited by this paper
• Using Markov decision process for learning dialogue strategies

  1998cited by this paper
• Planning and Acting in Partially Observable Stochastic Domains

  1998cited by this paper
• User modeling for spoken dialogue system evaluation

  1997cited by this paper
• An Improved Policy Iteratioll Algorithm for Partially Observable MDPs

  1997cited by this paper
• Reinforcement Learning: A Survey

  1996cited by this paper
• Decision-theoretic troubleshooting

  1995cited by this paper
• Learning to Act Using Real-Time Dynamic Programming

  1995cited by this paper
• Q-learning

  1992cited by this paper
• DOI: 10.1017/S000000000000000 Printed in the United Kingdom A Survey of Statistical User Simulation Techniques for Reinforcement-Learning of Dialogue Management Strategies

  year unknowncited by this paper

• Diagnosing and Prioritizing Issues in Automated Order-Taking Systems: A Machine-Assisted Error Discovery Approach

  2025cites this paper
• Machine-Assisted Error Discovery in Conversational AI Systems

  2024cites this paper
• A Self-Learning Framework for Large-Scale Conversational AI Systems

  2024cites this paper
• Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Calls

  2024cites this paper
• Combining statistical dialog management and intent recognition for enhanced response selection

  2024cites this paper
• Turning Flowchart into Dialog: Augmenting Flowchart-grounded Troubleshooting Dialogs via Synthetic Data Generation

  2023cites this paper
• Turning Flowchart into Dialog: Plan-based Data Augmentation for Low-Resource Flowchart-grounded Troubleshooting Dialogs

  2023cites this paper
• Managing customer contact centers with delay announcements and automated service

  2023cites this paper
• Educational Chatbots: A Sustainable Approach for Customizable Conversations for Education

  2022cites this paper
• Machine Learning Method for High-Dimensional Education Data

  2022cites this paper
• Approximating stability for applied argument-based inquiry

  2022cites this paper
• Imperfect also Deserves Reward: Multi-Level and Sequential Reward Modeling for Better Dialog Management

  2021cites this paper
• Towards Foodservice Robotics: A Taxonomy of Actions of Foodservice Workers and a Critical Review of Supportive Technology

  2021cites this paper
• aCHAT-WF: Generating conversational agents for teaching business process models

  2021cites this paper
• Using Different Error Handling Strategies to Facilitate Older Users’ Interaction With Chatbots in Learning Information and Communication Technologies

  2021cites this paper
• Improving Dialogue Smoothing with A-priori State Pruning

  2020cites this paper
• Chatting About Processes in Digital Factories: A Model-Based Approach

  2020cites this paper
• Enterprise, Business-Process and Information Systems Modeling: 21st International Conference, BPMDS 2020, 25th International Conference, EMMSAD 2020, Held at CAiSE 2020, Grenoble, France, June 8–9, 2020, Proceedings

  2020cites this paper
• Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots

  2020cites this paper
• Quantized Dialog - A general approach for conversational systems

  2019cites this paper
• Modeling Intent, Dialog Policies and Response Adaptation for Goal-Oriented Interactions

  2019cites this paper
• A Learning Automata based Solution for Optimizing Dialogue Strategy in Spoken Dialogue System

  2019cites this paper
• A Learning Automata based Solution for Optimizing Dialogue Strategy in Spoken Dialogue System

  2019cites this paper
• Conversational AI: An Overview of Methodologies, Applications & Future Scope

  2019cites this paper
• A Learning Automata based Solution for Optimizing Dialogue Strategy in Spoken Dialogue System

  2019cites this paper
• Incremental Learning from Scratch for Task-Oriented Dialogue Systems

  2019cites this paper
• Developing enhanced conversational agents for social virtual worlds

  2019cites this paper
• A Learning Automata based Solution for Optimizing Dialogue Strategy in Spoken Dialogue System

  2019cites this paper
• Using Deep-Q Network to Select Candidates from N-best Speech Recognition Hypotheses for Enhancing Dialogue State Tracking

  2019cites this paper
• Adversarial Learning of Task-Oriented Neural Dialog Models

  2018cites this paper
• A Teacher-Student Framework for Maintainable Dialog Manager

  2018cites this paper
• MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling

  2018cites this paper
• 'Can I Trust the Spoken Dialogue System Because It Uses the Same Words as I Do?' - Influence of Lexically Aligned Spoken Dialogue Systems on Trustworthiness and User Satisfaction

  2018cites this paper
• Reward estimation for dialogue policy optimisation

  2018cites this paper
• CONVERSATIONAL MODELLING FOR CHATBOTS : CURRENT APPROACHES AND FUTURE DIRECTIONS

  2018cites this paper
• A methodology for turn-taking capabilities enhancement in Spoken Dialogue Systems using Reinforcement Learning

  2018cites this paper
• Neural Approaches to Conversational AI

  2018cites this paper
• Reinforcement learning and reward estimation for dialogue policy optimisation

  2018cites this paper
• Apprendre par imitation : applications à quelques problèmes d'apprentissage structuré en traitement des langues. (Imitation learning : application to several structured learning tasks in natural language processing)

  2018cites this paper
• Interactive Learning of Grounded Verb Semantics towards Human-Robot Communication

  2017cites this paper
• Big Data for Conversational Interfaces: Current Opportunities and Prospects

  2017cites this paper
• Compact and Interpretable Dialogue State Representation with Genetic Sparse Distributed Memory

  2017cites this paper
• An integrated framework for multimodal human-robot interaction

  2017cites this paper
• Incorporating android conversational agents in m‐learning apps

  2017cites this paper
• Rapid Prototyping of Form-driven Dialogue Systems Using an Open-source Framework

  2016cites this paper
• ReinForest : Multi-Domain Dialogue Management Using Hierarchical Policies and Knowledge Ontology

  2016cites this paper
• Turn-taking Enhancement in Spoken Dialogue Systems with Reinforcement Learning. (Amélioration de la Prise de Parole dans les Systèmes de Dialogue Vocaux avec Apprentissage par Renforcement)

  2016cites this paper
• Learning the Parameters of Reinforcement Learning from Data for Adaptive Spoken Dialogue Systems. (Apprentissage automatique des paramètres de l'apprentissage par renforcement pour les systèmes de dialogues adaptatifs)

  2016cites this paper
• A framework for improving error detection and correction in spoken dialog systems

  2016cites this paper
• SimpleDS: A Simple Deep Reinforcement Learning Dialogue System

  2016cites this paper
• A Two-Stage Combining Classifier Model for the Development of Adaptive Dialog Systems

  2016cites this paper
• CALIMACO: desarrollo de un servicio de bibliotecario virtual para la interacción multimodal con dispositivos móviles

  2016cites this paper
• The Rise of the Conversational Interface: A New Kid on the Block?

  2016cites this paper
• Conversational Interfaces: Past and Present

  2016cites this paper
• Mobile Conversational Agents for Context-Aware Care Applications

  2016cites this paper
• On-line Active Reward Learning for Policy Optimisation in Spoken Dialogue Systems

  2016cites this paper
• A proposal for the development of adaptive spoken interfaces to access the Web

  2015cites this paper
• A proposal to develop domain and subtask-adaptive dialog management models

  2015cites this paper
• Towards Situated Activity Management: Representation, Inference and Decision Making

  2015cites this paper
• Ten Challenges in Highly-Interactive Dialog System

  2015cites this paper
• Now All Together: Overview of Virtual Health Assistants Emulating Face-to-Face Health Interview Experience

  2015cites this paper
• User-centred adaptive spoken dialogue modelling

  2015cites this paper
• Fusion of sentiment analysis and emotion recognition to model the user's emotional state

  2015cites this paper
• Dialogue Management based on Sentence Clustering

  2015cites this paper
• User Modeling Optimization for the Conversational Human-Machine Interfaces

  2015cites this paper
• CFAsT: Content-Finder AssistanT [in French]

  2014cites this paper
• Dialogue POMDP components (Part II): learning the reward function

  2014cites this paper
• Let’s talk! speaking virtual counselor offers you a brief intervention

  2014cites this paper
• An open-source framework for supporting the design and implementation of natural-language spoken dialog systems. (Une plate-forme ouverte pour la conception et l'implémentation de systèmes de dialogue vocaux en langage naturel)

  2014cites this paper
• Dialogue Strategy Learning in Healthcare: A Systematic Approach for Learning Dialogue Models from Data

  2014cites this paper
• Modeling the user state for context-aware spoken interaction in ambient assisted living

  2014cites this paper
• Dialogue POMDP components (part I): learning states and observations

  2014influential citation
• Machine Learning for Interactive Systems: Challenges and Future Trends

  2014cites this paper
• DINASTI: Dialogues with a Negotiating Appointment Setting Interface

  2014cites this paper
• AN EVALUATION FRAMEWORK FOR ADAPTIVE USER INTERFACES

  2014cites this paper
• Intelligent Virtual Agents and Spoken Dialog Systems come together to Deliver Brief Health Interventions

  2014cites this paper
• Processing and fusioning multiple heterogeneous information sources in multimodal dialog systems

  2014cites this paper
• Requirements analysis and theory for statistical learning approaches in automaton-based dialogue management

  2014influential citation
• Domain and Subtask-Adaptive Conversational Agents to Provide an Enhanced Human-Agent Interaction

  2014cites this paper
• A domain-independent statistical methodology for dialog management in spoken dialog systems

  2014cites this paper
• Structured Probabilistic Modelling for Dialogue Management

  2014cites this paper
• Bayesian Inverse Reinforcement Learning for Modeling Conversational Agents in a Virtual Environment

  2014cites this paper
• Statistical dialog management for health interventions

  2014cites this paper
• 23rd Annual Meeting of the Special Interest Group on Discourse and Dialogue

  2014cites this paper
• Providing personalized Internet services by means of context-aware spoken dialogue systems

  2013cites this paper
• Learning dialogue POMDP model components from expert dialogues

  2013influential citation
• POMDP-Based Statistical Spoken Dialog Systems: A Review

  2013cites this paper
• Robust Design and Control of Call Centers with Flexible Interactive Voice Response Systems Tolga Tezcan

  2013cites this paper
• A statistical simulation technique to develop and evaluate conversational agents

  2013cites this paper
• Inverse reinforcement learning for interactive systems

  2013cites this paper
• Training an integrated sentence planner on user dialogue

  2013cites this paper
• Context modeling using a common sensedatabase

  2013cites this paper
• Enterprise, Business-Process and Information Systems Modeling

  2013cites this paper
• Reward Shaping for Statistical Optimisation of Dialogue Management

  2013cites this paper
• Bringing context-aware access to the web through spoken interaction

  2013cites this paper
• Optimizing Dialogue Strategy in Large-Scale Spoken Dialogue System: A Learning Automaton Based Approach

  2013cites this paper
• Open Dialogue Management for Relational Databases

  2013cites this paper
• Gestion de l'incertitude pour l'optimisation de systèmes interactifs. (Dealing with uncertainty to optimise interactive systems)

  2013cites this paper
• Robust Design and Control of Call Centers with Flexible Interactive Voice Response Systems

  2012cites this paper
• Language technologies in speech-enabled second language learning games: from reading to dialogue

  2012cites this paper