The impact of quality practices on customer satisfaction and business results: product versus service organizations

No abstract is available for this paper.

• Publication year

  2001

• Venue

  Journal of Quality Management

• Publication date

  2001-10-01

• Fields of study

  Business

• Identifiers
  DOI 10.1016/S1084-8568(01)00026-8
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

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