A systematic comparison of first-time and repeat visitors via a two-phase online survey

No abstract is available for this paper.

• Publication year

  2008

• Venue

  Tourism Management

• Publication date

  2008-04-01

• Fields of study

  Geography, Business, Sociology, Psychology

• Identifiers
  DOI 10.1016/J.TOURMAN.2007.03.010
• External record

  Open on Semantic Scholar

• Source metadata

  Semantic Scholar

• No claims are published for this paper.

• No concepts are published for this paper.

• A Theory of Cognitive Dissonance

  2017cited by this paper
• An examination of the effects of motivation and satisfaction on destination loyalty: a structural model

  2005cited by this paper
• Testing theory of planned versus realized tourism behavior

  2005cited by this paper
• First Timers’ and Repeaters’ Perceived Value

  2004cited by this paper
• First-time and repeat visitors to Orlando, Florida: a comparative analysis of destination satisfaction.

  2004cited by this paper
• AN INTEGRATIVE MODEL OF TOURISTS’ INFORMATION SEARCH BEHAVIOR

  2004cited by this paper
• Coverage Error Embedded in Self-Selected Internet-Based Samples: A Case Study of Northern Indiana

  2004cited by this paper
• The effect of prior experience on vacation behavior.

  2004cited by this paper
• Festival tourism in the United Arab Emirates: First-time versus repeat visitor perceptions

  2004influential reference
• Exploration Versus Acquisition: A Comparison of First-Time and Repeat Visitors

  2004influential reference
• Understanding Tourism Behavior: Examining the Combined Effects of Prior Visitation History and Destination Status

  2004influential reference
• Tourist Behaviour and Repeat  Visitation to Hong Kong

  2004cited by this paper
• Discriminating Factors of First-time and Repeat Visitors to Wine Festivals

  2004cited by this paper
• Tourism: An Introduction

  2003cited by this paper
• Consumer Behavior: A Strategic Approach

  2003cited by this paper
• Destination Perceptions Across a Vacation

  2003cited by this paper
• Towards the conceptualization of tourism destination loyalty.

  2003cited by this paper
• COMPARING FIRST-TIME AND REPEAT VISITORS ACTIVITY PATTERNS

  2003cited by this paper
• An Examination of the Construct of Perceived Value for the Prediction of Golf Travelers’ Intentions to Revisit

  2002cited by this paper
• An Examination of the Determinants of Golf Travelers’ Satisfaction

  2002cited by this paper
• Repeat and first time visitation in an experience specific context: the Valley of the Giants Tree Top Walk.

  2002cited by this paper
• A General Theory of Tourism Consumption Systems: A Conceptual Framework and an Empirical Exploration

  2002cited by this paper
• Consumer Psychology of Tourism, Hospitality and Leisure

  2001cited by this paper
• Constructs of tourists' destination loyalty and market segmentation

  2001cited by this paper
• Repeaters' behavior at two distinct destinations

  2001cited by this paper
• An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit

  2001cited by this paper
• Quality, satisfaction and behavioral intentions

  2000cited by this paper
• Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

  2000cited by this paper
• Attributes of repeat visitors to small tourist-oriented communities

  2000cited by this paper
• Evoking Ireland: Modeling tourism propensity

  2000cited by this paper
• Needs, Motivations, and Expectations of a Commercial Whitewater Rafting Experience

  2000cited by this paper
• Tourism Destination Loyalty

  2000cited by this paper
• Leisure and Culture

  1999cited by this paper
• Leisure Involvement Revisited: Drive Properties and Paradoxes

  1999cited by this paper
• A case-based approach to understanding vacation planning

  1999influential reference
• Multidestination Travel Patterns of International Visitors to Queensland

  1999cited by this paper
• Sensation seeking and attitudes to aspects of national parks: a preliminary empirical investigation

  1999cited by this paper
• Predicting destination choice — A discussion of destination loyalty

  1999cited by this paper
• Travel horizon: a valuable analysis tool?

  1998influential reference
• Determining Future Travel Behavior from Past Travel Experience and Perceptions of Risk and Safety

  1998cited by this paper
• Destination Threshold Potential and the Law of Repeat Visitation

  1998influential reference
• Market Segmentation of an International Cultural-Historical Event in Italy

  1998cited by this paper
• The post-stagnation phase of the resort cycle.

  1998cited by this paper
• Beacons of light in an expanding universe: an assessment of the state-of-the-art in tourism marketing/marketing research.

  1997cited by this paper
• Tourist information search

  1997cited by this paper
• First-time and repeat visitors to New Zealand.

  1997cited by this paper
• Leisure Involvement Revisited: Conceptual Conundrums and Measurement Advances

  1997cited by this paper
• The determinants of planning time in vacation travel

  1996cited by this paper
• Estimating the Probability of Return Visits Using a Survey of Tourist Expenditure in the Balearic Islands

  1996cited by this paper
• The Influence of Tourists' Characteristics on Ratings of Information Sources for an Attraction

  1994cited by this paper
• Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality

  1994cited by this paper
• Communicating tourism supplier services: building repeat visitor relationships.

  1994influential reference
• Measuring Destination Attractiveness: A Contextual Approach

  1993cited by this paper
• An Investigation of Festival Motivations and Event Satisfaction by Visitor Type

  1993cited by this paper
• Cognitive, affective, and attribute bases of the satisfaction response.

  1993cited by this paper
• Risk Perceptions and Pleasure Travel: An Exploratory Analysis

  1992cited by this paper
• Measuring novelty seeking in tourism.

  1992cited by this paper
• Satisfaction of what? Post hoc versus real-time construct validity.

  1992cited by this paper
• Image Differences between Prospective, First-Time, and Repeat Visitors to the Lower Rio Grande Valley

  1991cited by this paper
• The Effect of the Experience Use History on the Multidimensional Structure of Motivations to Participate in Leisure Activities

  1990cited by this paper
• PAST EXPERIENCE AND FUTURE TOURISM DECISIONS

  1989cited by this paper
• Patterns of Destination Repeat Business: British Tourists in Mallorca, Spain

  1989cited by this paper
• The Use Of Requested Promotional Material By Pleasure Travelers

  1985cited by this paper
• INSIGHTS INTO THE REPEAT VACATION PHENOMENON

  1984influential reference
• Characterizing the influence of past experience on recreation behavior.

  1984cited by this paper
• Theory construction in marketing : some thoughts on thinking

  1984cited by this paper
• A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

  1980cited by this paper
• Motivations for pleasure vacation

  1979cited by this paper
• The Social Circles of Leisure: Competing Explanations

  1969cited by this paper

• Cross-Cultural Factors in Tourists’ Continuance Intention Toward XR for Built Heritage Conservation: A Case Study of Badaling Great Wall

  2026cites this paper
• The more you visit, the less you experience: Exploring the decline of destination brand experience with increasing number of visits

  2026cites this paper
• Gen Z tourist experience quality of visit to dark tourism sites: drivers and behavioural outcomes

  2026cites this paper
• Understanding visitor experience in an exotic destination: the moderating role of visit history on satisfaction and behavioural intentions

  2026cites this paper
• Agritourism: Analyzing the mediating role of tourists' attitudes and trust in visitors' intention return

  2026cites this paper
• Analysis of tourist satisfaction and revisit intentions of Scandinavian visitors to Antalya: a contemporary mixed methods approach

  2025cites this paper
• Informing facts or evoking feelings: how to communicate pro-environmental messages effectively to first-time vs repeat customers

  2025cites this paper
• Deep learning to segment first-time and repeat travelers: Analyzing GPS data

  2025cites this paper
• Cruise passengers' perception of port attributes and their influence on revisiting and recommending. Evidence from the Canary Islands

  2025cites this paper
• Destination landscape aesthetic attributes impact on tourists’ satisfaction and loyalty

  2025cites this paper
• The influence and underlying mechanism of visit frequency on the correspondence of implicit-explicit destination images

  2025cites this paper
• Exploring hot spots at tourism destination by flow-based density clustering method

  2025cites this paper
• Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership

  2024cites this paper
• Determining factors for tourist satisfaction in inland destinations: Impact on the depopulation problem

  2024cites this paper
• Destination image/branding of Sicily and the Mafia phenomenon: a corpus-based analysis of keywords in English guidebooks

  2024cites this paper
• Does destination familiarity boost revisit intentions?

  2024cites this paper
• ความพึงพอใจของนักท่องเที่ยวชาวจีนในการท่องเที่ยวถนนข้าวสาร กรุงเทพมหานคร

  2024cites this paper
• Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences

  2024cites this paper
• How Do Repeat Domestic Tourists Cope with Evolving Railway Stationscapes? A Marketing-Based Exploration Using Servicescape and Onboarding Concepts

  2024cites this paper
• Tourists satisfaction in destination selection determinants and revisit intentions; perspectives from Ghana

  2024cites this paper
• Visitors’ relations to recreational facilities and attractions in a large vulnerable mountain region in Norway: Unpacking the roles of tourists and locals

  2024cites this paper
• Structural model of repeating purchase in training institute: the effect of satisfaction, price, and service quality

  2024cites this paper
• Exploring dynamic customer requirement trend of buffet restaurant: a two-stage analysis from online reviews

  2024cites this paper
• Factors Affecting International Tourist’s Revisit Intention in Vietnamese Tourist Destinations

  2024cites this paper
• The role of attachment to K-celebrity from a destination marketing perspective

  2024cites this paper
• Relationships Between Theme Park Ride Experience and Loyalty: The Moderating Role of Past Experience

  2024cites this paper
• The Moderating Role of Technological Knowledge in the Relationship Between Perceived Sustainable Marketing and Intention to Agritourism

  2024cites this paper
• Critical factors for the success of historic food markets: insights from Bolhão market, Portugal

  2024cites this paper
• Online complaint behaviour and resolution in hotels: do tripographics factors matter?

  2024cites this paper
• Exhibitor Loyalty Through Trust, Participation and Citizenship Behaviors – Moderating Effect of First-Time and Repeat Exhibitors

  2024cites this paper
• Casual walking in urban tourism destinations through the lens of stimulus–organism–response (S–O–R) and hierarchy of walking needs theories

  2023cites this paper
• The role of experiential familiarity in shaping hotel-chain competitiveness

  2023cites this paper
• Why do self-identity and efficacy matter for enjoying participation in charity sports events? The role of the warm glow feeling

  2023cites this paper
• TURİSTİK ÜRÜN, KONAKLAMA TİPİ MEMNUNİYETİ VE TEKRAR ZİYARET NİYETİ ARASINDAKİ İLİŞKİ: DOĞU ANTALYA BÖLGESİ ÖRNEĞİ

  2023cites this paper
• Analyzing factors on tourist movement predictability: a study based on social media data

  2023cites this paper
• Differences in Destination Attachment Representations of First-Time and Repeat Tourists

  2023cites this paper
• Traveling virtually amid the pandemic: antecedents and moderating effects of past visitation experience

  2023cites this paper
• Factors affecting revisiting behavior to Taal Volcano during the post recovery 2020 eruption: An extended theory of planned behavior approach

  2023cites this paper
• The tourist experience at urban food markets: a qualitative study in Palermo (Sicily)

  2023cites this paper
• The Role of Demographics and Previous Experience in Tourists’ Experiential Perceptions

  2023cites this paper
• The role of motivations and satisfaction in repeat participation in cycling tourism events

  2023cites this paper
• Impact of Indoor Environmental Quality on Hotel Guests’ Behaviors

  2022cites this paper
• Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity

  2022cites this paper
• The mechanism of body–mind integration in the formation of destination attachment: A comparison of first-time and repeat tourists

  2022cites this paper
• Analysing online travel reviews to identify temporal changes of a destination image

  2022cites this paper
• THE RELATIONSHIP BETWEEN FESTIVAL ATTACHMENT AND ARAB TOURISTS' REVISIT INTENTION: A CONCEPTUAL MODEL

  2022cites this paper
• Inspiration and wellness tourism: the role of cognitive appraisal

  2022influential citation
• Familiarity, involvement, satisfaction and behavioral intentions: the case of an African-American cultural festival

  2022cites this paper
• Understanding tourists' memorable local food experiences and their consequences: the moderating role of food destination, neophobia and previous tasting experience

  2022cites this paper
• A local destination story for the restoration of the destination image affected by Covid-19 crisis: evidence from Indonesia

  2022cites this paper
• Repeat Customers and Satisfaction: Uncovering New Intricacies Through Restaurant Reviews

  2022cites this paper
• The convergence or divergence of design characteristics in determining the recall and persuasiveness of seaside destination slogans

  2022cites this paper
• Travel behavior on vacation: transport mode choice of tourists at destinations

  2022cites this paper
• How can bikes and public transport ride together for sustainability ?

  2022cites this paper
• From curious to connoisseur: a longitudinal segmentation of attendees at a Chinese wine festival

  2021cites this paper
• First-time versus repeat tourists: resistance to negative information

  2021cites this paper
• Better sleep, better trip: The effect of sleep quality on tourists' experiences

  2021cites this paper
• Cruisers' intention of returning to European destinations: A regression analysis

  2021cites this paper
• Between comments and repeat visit: capturing repeat visitors with a hybrid approach

  2021cites this paper
• Willingness to pay for casino-based integrated resorts: A choice experiment

  2021cites this paper
• Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services

  2021cites this paper
• How service quality and perceived value affect behavioral intentions of ecolodge guests: The moderating effect of prior visit

  2021cites this paper
• Holistic tourist experience in halal tourism evidence from Indonesian domestic tourists

  2021cites this paper
• Asymmetric importance-performance analysis: Measuring classification changes of destination attributes into basic, performance and excitement factors according to the segmentation criterion

  2021cites this paper
• Examining relationships between COVID-19 destination practices, value, satisfaction and behavioral intentions for tourists' outdoor recreation trips

  2021cites this paper
• A Run for Their Money: Examining Changes in Runners’ Event-Related Expenditures

  2021influential citation
• Factors Influencing the Visitation and Revisitation of Urban Parks: A Case Study from Hangzhou, China

  2021cites this paper
• Creating customer value in the sharing economy: an investigation of Airbnb users and their tripographic characteristics

  2021cites this paper
• Past Experience and Willingness to Pay: A Comparative Examination of Destination Loyalty in Two National Parks, China

  2021cites this paper
• CULTURAL DIFFERENCES AS A KEY DETERMINANT OF TOURIST LOYALTY PERCEPTION

  2021cites this paper
• Museum experience and satisfaction: moderating role of visiting frequency in national museum of ghana

  2021cites this paper
• Tourism Place-Making of Everyday Spaces by Locals: A Case Study of Local Hosts of the Online Travel Platform

  2021cites this paper
• Identifying tourist profiles to reduce overtourism: the case of a cultural destination

  2021cites this paper
• Destination image during the COVID-19 pandemic and future travel behavior: The moderating role of past experience

  2021cites this paper
• Tourist Perception of the Value of Time on Holidays: Implications for the Time Use Rebound Effect and Sustainable Travel Practice

  2021cites this paper
• Emotional Intelligence Profile of Tourists and Its Impact on Tourism

  2021cites this paper
• Visitors’ Happiness and Loyalty in the Moravian Wine Region

  2021cites this paper
• Tourism Event Analytics with Mobile Phone Data

  2021cites this paper
• Reference effects and customer engagement in a museum visit

  2021cites this paper
• Behavioral intentions of heritage tourists: Influential variables on recommendations to visit

  2020cites this paper
• Photo Taking Paradox: Contrasting Effects of Photo Taking on Travel Satisfaction and Revisit Intention

  2020cites this paper
• Elements of destination brand equity and destination familiarity regarding travel intention

  2020cites this paper
• A behaviour model for cultural tourism: loyalty to destination

  2020cites this paper
• Predicting college students’ intention to purchase local food using the theory of consumption values

  2020cites this paper
• Gateways for intra-national tourism flows: measured using two types of tracking technologies

  2020cites this paper
• Airbnb and VRBO: the impact of short-term tourist rentals on residential property pricing

  2020cites this paper
• Determinants of travellers’ expenditures at airports

  2020cites this paper
• Museum experience and satisfaction: moderating role of visiting frequency

  2020cites this paper
• Expenditure Behaviour and Satisfaction in Motor Sport Events

  2020cites this paper
• Impacts and residents’ attitudes to flower-viewing tourism in Chengdu, PR China

  2020cites this paper
• First-time and repeat visitors to Sarajevo

  2020cites this paper
• Using Question & Answer Forums as a Platform for Improving Transport-Related Information for Tourists

  2020cites this paper
• An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction

  2020cites this paper
• Interactions between Service Recovery Efforts and Customer Characteristics: Apology, Compensation, and Empowerment

  2020cites this paper
• Using geoinformatics to assess tourist dispersal at the state level

  2020cites this paper
• Pre‐ and post‐trip antecedents of destination image for non‐visitors and visitors: A literature review

  2020cites this paper
• A Big Data Approach to Customer Relationship Management Strategy in Hospitality Using Multiple Correspondence Domain Description

  2020cites this paper
• The quality of gardens tourism and the visitor experience: differentiating between first time and repeat visitors

  2020cites this paper
• The influence of race performance on re-participation behaviour of trail runners in the Transgrancanaria event

  2020cites this paper
• The means and ends of luxury value creation in cruise tourism: The case of Chinese tourists

  2020cites this paper